AI Advanced Digital Content and Learning Specialist using generative AI for digital learning projects in UK schools. Collaborating across teams to innovate content creation and enhance learning solutions.
About the role
- Product Manager leading the implementation of Salesforce’s Customer Success Score for AI-driven insights. Focused on enhancing customer engagement and strategic goal achievement through data analytics and collaboration.
Responsibilities
- Manage and drive the day-to-day development and implementation of Salesforce’s Customer Success Score
- Develop a deep understanding of data and Machine Learning (ML) models that power the scoring framework
- Translate customer insights into actionable metrics and processes to enhance Salesforce’s overall Customer Success strategy
- Work closely with Product, Data Science, Engineering, Sales, CSG, and Marketing teams to integrate customer health insights
- Promote data-informed decisions by leveraging customer feedback, product usage, support interactions, and industry benchmarks
Requirements
- 5+ years of product management experience in highly matrixed, cross-functional environments
- Proven experience in B2B SaaS or enterprise software
- Strong skills in data analytics, ML algorithms, and systems integration
- Familiarity with SQL, Python, and cloud platforms (AWS, Google Cloud)
- Bachelor's degree in Engineering, Business, Marketing, Data Science, or related field; MBA or equivalent experience preferred
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Data Product Manager leading the development of Data and AI products for Global Individual Health. Collaborating with teams to enhance customer experience and operational efficiency.
Product Owner responsible for breakthrough product innovation and leading product discovery efforts. Collaborating with teams to enhance player experiences and drive product outcomes at Patrianna.
Product Owner managing collectible card game experiences at Patrianna. Driving product outcomes and leading player research to evolve game mechanics and systems.
Senior Product Manager leading the HVAC Aftermarket product management and collaboration across teams in a hybrid role. Focus on product line roadmaps and market leadership within Regal Rexnord.
Product Manager overseeing AI - based optimization in Warehouse Execution Software. Collaborating across teams to enhance efficiency and safety in logistics and manufacturing operations.
Associate Product Manager developing and launching new medical product lines at Medline Industries. Engaging in marketing, sales, and training responsibilities while supporting business growth.
Product Manager helping build and scale Short Term Rental product line at PetScreening. Focus on client needs and collaboration with design and engineering to drive adoption.
Product Manager leading the transformation of claims phone systems at GEICO. Collaborating with engineering and telecom teams to enhance customer interactions and automation.
Director of Product Management at Digi International leading IoT Sensing - as - a - Service solutions. Overseeing product strategy, team development, and customer engagement within a growing portfolio.