Director of Operations responsible for all operational functions including supply chain and logistics. Leading development of new operational capabilities aligned with company strategy.
About the role
- Director of Product & Pricing Operations overseeing strategic revenue innovation for Salesforce. Leading teams to enhance product lifecycle and pricing strategies across global markets.
Responsibilities
- lead the strategic engine that translates product innovation into scalable revenue
- manage a high-performing team responsible for the end-to-end lifecycle of global price books
- serve as the critical bridge between Product Management, Finance, and Sales
- own the 'Operational Readiness' checklist for all Product Line launches
- partner with leadership to analyze resource capacity versus roadmap demands
- oversee end-to-end implementation and testing of new product configurations
- lead the analysis, design, and implementation of complex pricing models
- identify and lead large-scale process improvements to reduce friction in the 'Lead-to-Cash' cycle
- leverage predictive analytics and AI-driven workflows to automate routine SKU management
Requirements
- 10+ years of experience in Product Operations, Revenue Operations, or Business Consulting
- at least 3+ years in a people-management capacity
- deep understanding of the Salesforce ecosystem (Admin or CPQ certification is highly preferred)
- proven track record in Release Management and Capacity Planning within a SaaS or high-growth tech environment
- advanced data modeling skills (Excel, Tableau, or SQL)
- mastery of project management methodologies (Agile, PMP, or Six Sigma)
- Bachelor’s degree required; MBA or equivalent graduate degree preferred
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- an employee stock purchasing program
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