Embedded Operations Manager at Caris Life Sciences managing end-to-end case execution for precision medicine programs. Responsible for workflow efficiency and ensuring a high-quality provider and patient experience.
Responsibilities
Own and manage the end-to-end lifecycle of assigned cases, ensuring accuracy, completeness, and timely progression
Review and verify test orders and documentation; resolve discrepancies proactively
Coordinate with providers, clinic staff, pathology teams, and internal teams
Monitor case status and implement corrective actions
Maintain a primary focus on case management excellence across the full lifecycle
Proactively resolve issues impacting case quality, turnaround time, or provider experience
Maintain audit-ready documentation
Share operational insights and best practices to improve execution and consistency
Drive improvements in turnaround time, documentation completeness, and case quality
Requirements
Bachelor’s degree or equivalent experience
3+ years of healthcare or diagnostics experience
3+ years provider-facing or customer-facing experience in clinical environments
Strong problem-solving and decision-making skills in real-time situations
Understanding of clinic-based workflows and healthcare delivery environments
Ability to learn and effectively use proprietary systems and platforms
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