Operations Manager assisting Microbac leadership in improving lab efficiencies. Overseeing department leads and ensuring compliance with analytical testing requirements.
About the role
- Coordenador de Planejamento e Operações no Brasil para a Capco, coordenando recursos e garantindo eficiência em processos operacionais em ambiente híbrido.
Responsibilities
- Coordinate the Operations team, contributing to organization, prioritization and development of analysts and assistants.
- Serve as the focal point for Operations and Resource Management, coordinating resource allocation activities, bench management, capacity planning and liaising with Recruitment.
- Organize and ensure execution of the area's main routines, including monitoring forecast deviations and defining action plans.
- Coordinate and prepare recurring agendas with stakeholders, ensuring the quality and consistency of information presented.
- Support Project Managers on resourcing, forecasting and billing matters, ensuring process alignment and flow.
- Ensure the quality and currency of information in the company’s systems.
- Monitor staff productivity and propose actions to optimize allocation and reduce idle time.
- Consolidate and analyze operational data (pipeline, backlog, revenue, headcount), generating insights for decision-making.
- Identify opportunities for process improvement, standardization and automation to drive greater efficiency and scalability.
Requirements
- Previous experience in Operations, Resource Management or related areas.
- Experience coordinating activities or providing indirect leadership to teams.
- Strong analytical skills and experience managing data and performance indicators.
- Advanced Excel skills; knowledge of PowerApps or automation tools is desirable.
- Advanced English.
Benefits
- At Capco we promote an inclusive culture. We value diversity in all its expressions.
- We collectively engage in a variety of inclusion and social responsibility initiatives through internal committees run by our employee community, such as groups for Women, People with Disabilities, Black Professionals, LGBTQIAPN+, Parenting, Generations, and others.
- Our opportunities are designed for everyone!
- #LifeAtCapco
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Deal Desk Senior Advisor focusing on sales operations optimization at Boomi. Ensuring compliance and performance in a hybrid work environment.
Analyst position focusing on fraud investigations at Dun & Bradstreet. Contributing to team efforts and utilizing AI - assisted tools for investigative efficiency.
Vice President, Evidence Strategy & Operations overseeing clinical research for Orthopedic team at Johnson & Johnson. Driving evidence generation and operations strategy to enhance innovative treatments.
Principal Associate leading access and enablement for Capital One’s Social Operations program. Driving operational aspects of social media campaigns and fostering collaboration across teams.
FinOps Intern assisting with cloud resource optimization and data analysis at Kushki. Involves developing dashboards and automating reporting processes.
Manager overseeing educational programs and team at The Tutorverse. Leading operational success while providing educational services to families and students.
Commercial Loan Closer Team Lead managing C&I and Real Estate Secured loans closing process, collaborating with loan teams and ensuring compliance with banking regulations.
IT Operations Manager overseeing IT services and user support for the organization. Improving processes and leading IT support staff in a hybrid work environment.
Lead trade operations strategy & execution for global semiconductor capital equipment and spare parts movements. Oversee compliance, Customs Broker management, and duty mitigation strategies.