Automation Business Analyst developing RPA and digital solutions for PostFinance locations. Engaging in process analysis and implementation of innovative technologies.
About the role
- Business Analyst for Salesforce's Quote to Cash Strategy & Solutions team assessing processes and requirements. Collaborating with cross-functional teams to enhance internal operations and support project execution.
Responsibilities
- Collaborate with Functional Leads and Analysts to understand QTC process and feature goals, and contribute to the delivery of incremental improvements
- Assist in the business requirements gathering and documentation process, working with Business Analysts and subject matter experts to analyze and document existing and future processes
- Participate in cross-functional meetings, document key decisions, and follow up on action items
- Support the development of solutions by working with Technical Architects and Product Managers to understand and translate business requirements
- Assist with project management activities, including tracking requirements, communicating dependencies, and providing status updates
- Develop a foundational understanding of Salesforce internal QTC systems and processes
- Contribute to the documentation and maintenance of business rules and process flows
- Support the creation of training materials for change management initiatives
- Assist with ad-hoc reporting and research activities as needed
- Participate in user acceptance testing (UAT)
Requirements
- 1-2+ years of experience as a Business Analyst or in a related role
- Familiarity with Quote to Cash (Configure Price Quote, Contract Lifecycle, Order Management) processes and systems is a plus
- Experience with business requirements gathering and documentation
- Strong interpersonal and communication skills, both verbal and written
- Ability to work effectively in a fast-paced environment
- Strong attention to detail and ability to work independently
- A curious mindset and willingness to learn from subject matter experts
Benefits
- time off programs
- medical
- dental
- vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
As IT Consultant or Business Analyst bridging business requirements and IT solutions, analyzing processes and supporting technical realization. Collaborating on projects from the initial idea to successful implementation.
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