Accounts Receivable Specialist at SafetyCulture managing the Group’s debtors ledger and overseeing debt collections. Responsible for resolving customer queries and improving processes.
Responsibilities
Collaborating with Sales, Billing, Legal, and Revenue Operations when processing contracts
Assist in managing the Group’s debtors' ledger
Manage the accuracy of debtors' transactions and balances on a fortnightly basis
Assist with debt collections
Resolve external and internal customer queries in a professional and timely manner
Processing of purchase orders
Prepare Customer Invoicing for smaller business units
Manage the accuracy of debtors' transactions and balances on a monthly basis
Perform system and customer account reconciliations
Reporting on aged debtors on a monthly basis
Assist with end-of-month duties
Be able to proactively manage and prioritise your workload
Take on additional tasks and special projects when necessary
Requirements
Two or more years of experience within accounts receivable, credit, and/or banking (preferred)
Experience in SaaS, specifically, relating to subscriptions and billing (preferred)
Experience in NetSuite, Salesforce, Ariba, and Coupa (preferred)
A finance-related degree or 1 year of experience in a customer-facing role
Ability to follow and understand complex workflows between functions and systems
Tangible examples of a customer-first mindset
Can do’ attitude who is looking to grow their depth and breadth of skills and experience
Ability to problem solve and think ‘outside of the box’
Skills in Microsoft Excel to manipulate and summarize data sets, including, but not limited to, VLookups, Pivot Tables, and IF formulas
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