Senior Manager managing FlightSense Program Management at Collins Aerospace, ensuring contractual performance and customer relationships. Leading internal and external discussions and financial performance for aerospace solutions.
Responsibilities
Central single point of contact for the contract both externally to the customer and internally with aftermarket team (Repair, Technical, Finance, Management)
Track overall Customer Support Level (CSL) to the customer for the FlightSense contract, in addition to all Collins commercial repairs
Own the overall Estimate At Completion (EAC) financial performance for adherence to original business plan
Review monthly/quarterly cost data, reliability trends, effects of improvement activities and customer fleet/flying projections to update future forecast model predictions in EAC financial model
Lead any performance penalty or contractual alignment discussions, internally as well as with the customer
Support customer technical review discussions, with guidance from the Collins product owners, to agree on service bulletin incorporation, chargeable quote disputes and other items
Travel to visit customers - 20%
Requirements
Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience
Experience leveraging strong financial acumen and/or experience with financial modeling
Experience with conflict/issue resolution on difficult problems
Experience with commercial airframe components
Benefits
Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
Tuition reimbursement program
Student Loan Repayment Program
Life insurance and disability coverage
Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Ovia Health, fertility, and family planning
Adoption Assistance
Autism Benefit
Employee Assistance Plan, including up to 10 free counseling sessions
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