Hybrid Global Parcel Manager

Posted 4 days ago

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About the role

  • Lead Parcel Manager overseeing parcel carrier performance and strategic initiatives across EMEA. Utilising data for optimising cost, service, and sustainability with a collaborative approach.

Responsibilities

  • Deliver the EMEA parcel distribution and strategy, ensuring alignment with business goals and customer expectations
  • Utilise data to monitor, analyse, and improve carrier performance, service levels, cost efficiency, and environmental impact
  • Build, develop and maintain strong relationships with globally dispersed parcel carriers and other stakeholders
  • Drive tendering processes, contract negotiations, service level agreements, and performance reviews
  • Collaborate with cross-functional teams including Supply Chain, Tech, Customer Experience, Finance, Procurement, Legal, and ESG
  • Identify and implement opportunities for innovation and automation in parcel operations
  • Provide regular reporting and insights to senior leadership

Requirements

  • Proven experience in parcel or carrier management within a complex, multi-country environment
  • Strong analytical skills with a track record of using data to drive decisions and improvements
  • Comfortable working with large datasets, dashboards, and performance metrics
  • Excellent stakeholder management and communication skills
  • Strategic thinker with a hands-on approach to problem-solving
  • Solid knowledge of customs processes and cross-border procedures
  • Experience with logistics systems (eg. Metapack), BI tools, or transport management systems is an advantageous
  • Availability to travel regularly to Corby HQ and to EU Distribution Centres

Benefits

  • Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme)
  • Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership
  • Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts
  • Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our value

Job title

Global Parcel Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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