Hybrid PMO Support – Project Coordinator

at Roc Technologies

• Job title: PMO Support – Project Coordinator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: ServiceNow
• Location requirements: Hybrid, Thatcham, United Kingdom

About the role

• Join the Project Management Office (PMO) as a Project Coordinator. Support project delivery through governance, data insights, and operational excellence.

Responsibilities

• Support the PMO in driving effective project delivery, compliance, and resource optimisation across portfolios.
• Set up and maintain project documentation to meet governance and audit requirements.
• Ensure accurate project data is created and maintained within the ServiceNow PPM tool.
• Support the development and maintenance of project plans and financials within ServiceNow PPM.
• Track and report on time compliance.
• Prepare clear, accurate KPI and performance reports for the PMO and senior management.
• Recommend and implement improvements to PMO reporting and control processes.
• Coordinate and deliver small‑scale projects in line with governance, time, and quality standards.
• Provide updates on resource utilisation and project progress during governance meetings.
• Coordinate and schedule project resources to ensure adherence to PMO governance and optimal utilisation.
• Monitor resource capacity and proactively address potential conflicts or risks.
• Deputise for the PMO Lead when required.
• Support the PMO Lead in meetings, capturing actions, and driving follow‑up responses.

Requirements

• Understanding of PMO methodologies and system tools.
• Experience working in a fast‑paced, demand‑driven environment.
• Strong governance and compliance awareness.
• Analytical mindset with the ability to interpret project data, KPIs, and resource metrics.
• Skilled in resource planning, allocation, and monitoring.
• Proactive project coordination skills, supporting schedules, deliverables, and dependencies.
• Effective stakeholder engagement and communication skills.
• Ability to identify and implement process improvements.
• Strong time and priority management, able to manage multiple initiatives simultaneously.
• Confident problem‑solver who anticipates challenges and works within governance frameworks.
• A positive, can‑do attitude with a strong work ethic.
• Ability to work independently or collaboratively as part of a team.