Customer Experience Agent managing customer inquiries at a digital finance company. Involves resolving issues, providing support, and maintaining customer relationships in Manchester.
About the role
- Retail Sales Consultant providing exceptional in-store customer service at Telstra. Empowering customers with product knowledge and solutions to enhance their telecommunications experience.
Responsibilities
- Provide an exceptional in-store customer journey
- Empower customers by identifying the products and services they need
- Continually trained on the latest cutting-edge tech and gadgets
- Showcase your sales approach and consultative service superpowers
Requirements
- Experience in a customer-facing role
- The ability to easily build a connection with a variety of new and existing customers
- An appetite to quickly develop customised solutions for customers
- A drive to reach (and exceed!) sales targets and KPIs
- The hunger to learn and grow within the role (and beyond!)
- A positive and resilient approach to customer service within a busy environment
Benefits
- 30% off Telstra services
- Exclusive discounts and offers across 240 brands and partners
- A flexible, inclusive approach to parental leave – do it your way!
- Unlimited access to 17000 learning programs – something for everyone!
- Monthly performance rewards and recognition programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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