Administrator overseeing meeting room management and providing administrative support in building services. Engaging in complaint management and facilitating effective communication with tenants and visitors.
About the role
- QMS Senior Administrator managing the LCS Quality Management system repository and ensuring proper document management. Supporting governance processes and training employees on document control procedures.
Responsibilities
- The QMS Senior Administrator supports the management of the LCS Quality Management system repository through working with users and other members of the quality team in creating or revising QMS documents within the QMS (Sharepoint) repository.
- You will ensure version control, document traceability, and the proper archival of obsolete documents.
- It supports the QMS governance process by coordinating change requests with the process owners and by administrating the QMS change management process (CAPA).
- You advise document authors in creating documents within the QMS framework, e.g., by selecting appropriate templates and document IDs.
- You will review draft procedures for formal properties, and provide feedback to the author, or is finalizing the required changes.
- During the approval cycle you will help starting review workflows with the document author, if required, and runs approval workflows according to the requirements of the QMS governance scheme.
- The QMS Senior Administrator resolves issues that might arise from technical problems or unforeseen organizational bottlenecks, while at the same time ensuring the integrity of the QMS.
- Also, the QMS Administrator supports business transformation plans helping process documentation within the QMS, by updating QMS documents under the direction of and to support the process owners, or defining and documenting quality assurance processes related to these plans.
- Train employees on document control procedures and the use of the QMS repository system is also part of the role, as is monitoring repository usage and implementing improvements to enhance usability and compliance.
- The QMS Senior Administrator supports, tracks, and oversees the QMS Change Control processes and administers audit follow-up activities such as monitoring issue closure and reporting Indicators.
- The QMS Senior Administrator might be a deputy for the QMS Manager during absences and can take over specific individual tasks of the QMS Manager when needed. You will report to the LCS QMS Manager.
Requirements
- Bachelor's degree in a related area
- Prior experience in quality management, Business Process Analyst – min. 2+ years of experience
- Excellent traceable knowledge in one or several of the areas related to quality management, document management
- Fluent English language skills (reading and writing)
- Experience in MS Office tools, Visio, SharePoint) and Adobe
- Traceable experience in quality management methods and techniques, like e.g., ISO 9001, CMMI, Spice, and Lean Six-Sigma.
Benefits
- Comprehensive mindfulness programs with a premium membership to Calm
- Volunteer Paid Time off available after 6 months of employment for eligible employees
- Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
- Employee Assistance Program
- Personalized wellbeing programs through our OnTrack program
- On-demand digital course library for professional development.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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