Onsite Director, Marketing Growth Strategy – Journey Design

Posted 21 hours ago

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About the role

  • Director of Marketing Growth Strategy managing mid-funnel engagement for Rocket Mortgage. Defining strategies and optimizing journeys for consumer finance drives.

Responsibilities

  • Own mid-funnel learning agenda across Refi and Purchase segments (MA, WOIT, GH, Catch-All)
  • Define hypotheses, Key Performance Indicators (KPIs), and success criteria for all journey experiments
  • Partner with the Consumer Insights team to identify segment-specific motivations, friction points, and story strategies
  • Design behavior-based journey flows that drive engagement and progression
  • Map behavioral triggers and decision trees across email, SMS, app, landing pages, social, YouTube, and Redfin-informed audiences
  • Ensure journeys build affinity, clarity, and conversion readiness
  • Define the affinity-building story architectures, value propositions, and content formats needed for each journey

Requirements

  • 5 years of experience in growth, consumer journey strategy, lifecycle strategy, performance storytelling, and/or experimentation in the marketing sector
  • Experience designing multiple-channel customer journeys
  • Strong understanding of behavioral triggers and customer psychology
  • Ability to synthesize data into narrative hypotheses and actionable recommendations
  • Excellent cross-functional leadership and influence skills
  • Strong ability to grow and mentor people and teams.
  • Experience in the FinTech space, particularly with mortgage or lending products
  • Strong understanding of segment psychology and motivational frameworks
  • Experience optimizing mid-funnel journeys and engagement strategies

Benefits

  • We ensure the health and well-being of not just you, but your family, too!
  • We go above and beyond to give you the support you need on an individual level
  • Amazing benefits and the chance to work with leading industry professionals.

Job title

Director, Marketing Growth Strategy – Journey Design

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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