Strategic Operations Manager orchestrating critical work for leadership at Tails.com. Driving governance and project delivery in the pet food subscription sector.
About the role
- Director of Product & Operations at Robin Cook focusing on measurable product success and enhancing customer journeys for restaurants. Leading product initiatives and collaborating with multiple teams in Bremen.
Responsibilities
- You are responsible for the measurable product success of Robin Cook and ensure that product decisions lead to clear outcomes and improved KPIs across the customer journey
- You translate strategic objectives (OKRs) into clear priorities and initiatives, ensuring focus, sensible scope-shaping, and consistent execution
- You build and own the product development system, including clear rules for prioritization, decision-making, and the start and stop of initiatives
- You ensure stable, calm, and predictable execution, with clearly defined goals, responsibilities, and measurable results
- You lead and develop the product team and adjacent areas of responsibility, establish clear quality standards, and strengthen ownership and decision-making capability within the team
- You work closely with the CEO, Onboarding, and Customer Success to ensure clear responsibilities across the entire customer journey
Requirements
- Several years of experience in a senior product or operations role with a technology focus
- You have either founded a company yourself or been part of a startup from its early stages
- You have led interdisciplinary teams (Data, Developers, Design) and bridged technology, product, and delivery
- Proven responsibility for outcomes, KPIs, and delivery
- Strong decisiveness, even when information is incomplete
- You hold yourself to high standards regarding impact, clarity, and sound decision-making
- Excellent understanding of complex customer journeys (SaaS / Platform / SMB)
- You communicate clearly, reliably, and transparently in English and ideally also in German
- You are willing to work on-site in Bremen and to embrace this opportunity with genuine commitment
Benefits
- Egym Wellpass with partners throughout Germany
- Top-tier hardware for seamless work
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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