Assist the Sr. Property Manager in collecting and entering monthly rents and tenant sales and maintaining current A/R notes and records;
Maintain and update tenant contacts, files and other files/trackers as necessary;
Formulate and distribute tenant letters, memorandums, rental advice notices, default/demand notices, year end reconciliations and all other correspondence as necessary;
Coordinate tenant welcome packages and tenant portal (RioCan Connect) set up;
Attend operations and tenant meetings and record meeting minutes as required;
Assist in resolving tenant issues and provide additional assistance in resolving day-to-day issues as required;
Maintain accounting and invoicing procedures in conjunction with Head Office, including processing supplier invoices, creating/entering purchase orders, preparing monthly tenant statements of account, tenant chargeback invoices and reconciliations, cheque requisitions, stop billings, rent rolls, and other related reporting;
Assist with preparation and tracking of annual budget workbook including utility register and contract list. Maintain workbooks as changes occur throughout each budget year;
Maintain certificates of insurance for tenants;
Maintain certificates of insurance and WCB letters for contractors;
Arrange for tenant signage as required and attend related marketing meetings;
Assist the Property Manager with the preparation of pylon signage, storage, parking and other B&L agreements;
Assist with the coordination of tenant and shopping centre events;
Provide general and administrative support including sending/receiving couriers, ordering supplies (kitchen/office), catering orders, office and equipment maintenance coordination;
Other duties / projects as required.
Requirements
College Diploma or Certificate in Office Administration or Accounting;
3 years of previous relevant experience in an administrative role;
Proficient in Word, Excel and Outlook;
Previous experience with Yardi;
Proven organizational skills and ability to meet deadlines;
Ability to work both independently and as part of a team.
Benefits
Work / Life Balance that prioritizes YOU. Enjoy a hybrid work model with flexible work hours, an extra-long weekend with our RioCan Cares Day, and half days before every long weekend in the summer.
Professional Growth and Development that includes a continuing education reimbursement, a mentorship and leadership development program, on-demand online learning, and cross-training opportunities.
An Extensive Health and Benefits Program that includes health and dental benefits for you and your family starting on day one, a healthcare spending account, an employee family and assistance program, virtual healthcare, and other resources.
A Comprehensive Retirement Program to help prepare our employees for the future. This includes matching employee contributions in a retirement savings plan, pension plan, and an employee unit purchase plan.
Additional Perks and Benefits that include paid time off, parental leave top-up, various employee discounts, employee referral and recognition programs, and opportunities to participate in community initiatives, committees, and social events throughout the year.
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