Contract Analyst providing analytic support for healthcare network performance. Analyzing data, monitoring contracts, and supporting negotiations in a healthcare setting.
About the role
- Junior Infrastructure Analyst focusing on customer support at Riachuelo. Responsible for proposing solutions and ensuring clear communication in a hybrid work model.
Responsibilities
- Atuar no monitoramento proativo de ambientes de TI, garantindo a alta disponibilidade de aplicações e infraestrutura;
- Monitoração utilizando Datadog, Zabbix, Grafana, ELK, entre outros;
- Atuar no monitoramento proativo do processamento batch, garantindo a fluidez do processo e disponibilidade da entrega;
- Processamento batch na plataforma Control-M;
- Colaborar com times de infraestrutura, desenvolvimento e segurança na identificação e resolução de incidentes;
- Documentar configurações, procedimentos e melhorias implementadas e/ou aprendidas em incidentes, gerando base de conhecimento.
Requirements
- Ensino médio completo ou curso técnico na área de TI ou cursando graduação em Tecnologia, Redes, Sistemas ou áreas correlatas;
- Conhecimento básico em redes de computadores (TCP/IP, DNS, etc.);
- Conhecimento básico em sistemas operacionais (Windows e/ou Linux);
- Conhecimento básico em processamento batch no Control-M;
- Disponibilidade para atuar no turno da Noite e finais de semana alternados;
- Modelo de trabalho: Híbrido.
- Requisitos Desejáveis:
- Experiência prévia em ambientes de NOC ou operações de infraestrutura.
- Familiaridade com ferramentas de monitoramento (ex.: Zabbix, Grafana, etc.).
- Familiaridade com ferramenta de processamento batch Control-M.
- Conhecimento básico em ambientes de Cloud (AWS, Azure, Google Cloud).
Benefits
- Assistência médica;
- Assistência odontológica;
- Vale Refeição ou Alimentação;
- Telemedicina;
- Gympass;
- Convênio com o Sesc;
- Ajuda de custo para o home office;
- PPR – Programa de Participação nos Resultados;
- Previdência Privada;
- Seguro de vida em grupo;
- Convênio Farmácia;
- Parcerias Educacionais;
- Plataforma de Aprendizagem Online;
- Descontos na Riachuelo.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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