Contract Analyst providing analytic support for healthcare network performance. Analyzing data, monitoring contracts, and supporting negotiations in a healthcare setting.
About the role
- Credit Analyst role in financial services aiding auto dealers with customer applications and resolving open requirements. Delivering superior customer service while working remotely and managing various tasks.
Responsibilities
- Handle Phone Calls: You will spend the majority of your time signed on to our phone system, handling phone calls from our stakeholders
- Review, validate and verify information through document review, internet searches and phone calls to quickly fund compliant deals
- Provide a high level of customer service to maintain good relationships with our stakeholders
- Resolve and document dealer inquiries not related to the funding process
- Keep the dealer’s pipeline open by managing any license, title, audit and inventory issues
- Welcome and onboard new dealers by offering initial funding assistance
- All other duties as assigned
- Attendance as outlined in the Operations Attendance Policy
Requirements
- Bachelor’s degree, equivalent Credit Acceptance work experience, or 4 years of continuous experience in loan underwriting or document review and validation in a high-volume call center environment
- Be proficient in Microsoft Word, Excel and Outlook
- Remain compliant with our policies, processes and legal guidelines
- Work Saturday shifts with an offsetting flex day during regular work week (non-peak season) as well as mandatory overtime during peak season (January thru April) and during month end (last calendar working day of any month)
Benefits
- Excellent benefits package that includes 401(K) match
- Adoption assistance
- Parental leave
- Tuition reimbursement
- Comprehensive medical/dental/vision
- Many nonstandard benefits that make us a Great Place to Work
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