Senior Associate in Governance, Risk, Controls, and Compliance at PwC focusing on risk management and regulatory compliance initiatives. Responsible for client engagement and enhancing internal controls to mitigate risks effectively.
About the role
- ServiceNow Architect overseeing the architecture and implementation of ServiceNow solutions for the organization. Focused on integrations and ensuring best practice governance for operational efficiency.
Responsibilities
- Leading the end-to-end architecture, design, and delivery of ServiceNow solutions, ensuring alignment with business and IT strategies and guaranteeing platform scalability, availability, and performance
- Providing technical leadership to developers and consultants, ensuring adherence to best practices and platform governance
- Overseeing and leading integrations between ServiceNow and external enterprise systems (e.g. SAP, SuccessFactors), defining and applying appropriate integration patterns and technologies (REST, SOAP, APIs)
- Collaborating with stakeholders to translate business requirements into scalable, reusable solution design including documentation, technical approach and developer's instructions
- Monitoring implementation quality and lead integration testing when necessary
- Coordinating platform rollouts and enhancements, working with relevant teams to uphold technical standards and best practices
- Ensuring compliance and license adhering by collaborating with the ServiceNow account team, workers council, and other stakeholders
- Supporting upgrade planning, release management, and environment strategy
Requirements
- Several years of hands-on experience with ServiceNow, including architecting solutions across CSM, HRSD, and ITSM, along with one or more Implementation Specialist certifications in these areas
- Expertise in ServiceNow data models, workflows, JavaScript scripting, and complex enterprise integrations (e.g., SAP, SuccessFactors)
- Expertise with CMDB, Flow Designer, IntegrationHub, and custom app development
- Strong ability to translate business requirements into high-quality technical designs
- Languages: English – proficient/fluent
- Nice to have: ServiceNow Certified System Administrator (CSA), ITIL v3 or v4 certification, Experience with Agile methodologies, Certified Technical Architect (CTA) or Certified Master Architect (CMA) can be considered an asset
Benefits
- A permanent contract
- Flexible working hours for a perfect work-life balance and the possibility of up to 50% home office
- In-house training programs and unlimited access to LinkedIn Learning
- Private medical insurance
- Meal allowance
- Many global benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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