Supervisor de Operações CS responsible for leading teams and optimizing processes in B2B/B2C contexts at Happy Gestão. Engaging with clients and enhancing customer success strategies.
About the role
- FinOps & IT Commercial Specialist responsible for optimizing consumption-based IT services in Vienna. Establishing governance and transparency for data-driven decisions in IT Spends.
Responsibilities
- Act as the subject-matter expert and primary point of contact for IT consumption-related topics
- Responsible for establishing transparency, governance, and optimization for consumption-based IT services
- Define, monitor, and report on FinOps KPIs such as cost efficiency, forecast accuracy, and savings realization
- Provide fact-based insights on cost, usage, and consumption patterns
Requirements
- Few years of experience managing and analyzing consumption-based and usage-driven cost models in large enterprise and international IT environments
- Solid understanding of IT budgeting, forecasting and the ability to structure complex topics independently in a dynamic enterprise environment
- Hands-on expertise in FinOps and cloud cost management, particularly with Azure Cost Management & Billing
- Good understanding of IT service models (IaaS, PaaS, SaaS) and how they translate into cost and contracts
- Advanced proficiency in Excel and Power BI for data analysis and reporting
- Languages: English – proficient/fluent
- Nice to have: FinOps Foundation certification
Benefits
- Possibility of up to 50% home office and flexible, trust-based working hours
- Annual public transport pass (Wiener Linien)
- Sponsorship of sporting events
- Platform for mental & physical health (Mavie)
- Daily food allowance for numerous restaurants (Europlaza)
- Corporate benefits platform
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