Senior Executive in Operations at a Mumbai office. Responsible for MIS tasks with 2 years experience.
About the role
- Partner Operations Specialist managing operational processes for Euna Solutions' Partner Ecosystem team. Collaborating with partners and optimizing systems and workflows in a hybrid role.
Responsibilities
- Own and manage partner-related operational processes across systems like Salesforce, finance, and legal
- Ensure accurate data management, timely contracting, and streamlined workflows
- Maintain and continuously improve the partner portal experience
- Manage and distribute partner communications, including newsletters and updates
- Drive operational efficiency through process optimization, reporting, and performance tracking
- Analyze partner performance data and provide actionable insights
- Coordinate onboarding for new partners, including system setup and training
- Facilitate access to training programs and enablement resources
- Partner with Sales, Marketing, and Product teams to align partner initiatives with company goals
- Manage relationships with contract vehicle holders, ensuring compliance and renewals
- Support and advocate for MBE/WBE-certified partners within the ecosystem
- Oversee engagement with referral partners and track pipeline contributions
- Build strong, trusted relationships with key partner stakeholders
Requirements
- Bachelor’s degree in Business, Operations, Marketing, or a related field
- Experience in partner operations, channel operations, sales operations, or a similar role in tech
- Strong organizational and project management skills with the ability to manage multiple priorities
- Excellent communication and relationship-building skills
- Analytical mindset with a data-driven approach to decision-making
- Nice to Have: Experience with Salesforce CRM
- Familiarity with SaaS business models and partner ecosystems
- Experience working with MBE/WBE programs or supplier diversity initiatives
- Knowledge of public sector procurement or government contracting
Benefits
- Competitive wages
- Wellness days
- Community Engagement Committee
- Flexible workday
- Benefits Ask us for a copy of our health and dental benefits!
- Culture committee
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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