Case Manager managing a portfolio of workers’ compensation claims for QBE. Collaborating with various stakeholders to ensure timely and effective outcomes for injured workers.
About the role
- Indirect Category Manager at Progress Residential developing category-specific procurement strategies for indirect spend categories. Focused on operational performance improvement in property management sector.
Responsibilities
- Develop relationships with business leaders across the organization to understand and document service-level requirements as inputs to procurement strategy.
- Act as a collaborative leader representing Procurement with a client-serving attitude.
- Manage supplier performance for indirect categories, including cost, quality, delivery, and contract compliance; support Supplier Relationship Management (SRM) and ensure accountability to performance goals.
- Develop category-specific procurement strategies to reduce organizational risk and drive performance improvements, focusing on lowering Total Cost of Ownership (including service costs, transactional, and logistical costs).
- Create dashboards to track and report on effectiveness of indirect procurement initiatives.
- Utilize quantitative and qualitative data to assess change impact and develop strategies to address performance gaps.
- Categorize and analyze indirect spend for sourcing and process improvement opportunities.
- Act as subject matter expert for supplier capabilities in indirect categories; partner with internal Coupa SMEs to optimize utilization across departments.
- Align Coupa catalogs and content to supplier contracts and service selections.
- Support compliance initiatives and ensure adherence to procurement policies.
- Collaborate with operations and functional teams to expand existing service programs or develop new plans with strategic partners.
- Lead projects implementing new contracted programs and process improvements.
Requirements
- 5+ years in Indirect Procurement (e.g., services, IT, marketing, facilities) and implementing sourcing strategies.
- Bachelor’s degree in supply chain management, finance, economics, data analytics/science, or business administration, or 3+ years of experience in procurement or supply chain management.
- Familiarity with procurement systems and indirect sourcing best practices.
- Strong understanding of Total Cost of Ownership (TCO) and supplier performance metrics.
- Ability to travel to suppliers, conferences, and company locations 10–20% (5–10 trips/year).
- Capable of analyzing and presenting spend analysis and category strategies.
Benefits
- Competitive Compensation - Including performance-based bonuses that reward your contributions.
- Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.
- Generous Time Off – Enjoy PTO based on tenure, 10 paid holidays and 1 floating holiday.
- Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.
- A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.
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