Hybrid Product Manager – Bills Payment

at Renmoney

• Job title: Product Manager – Bills Payment
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Lagos, Nigeria

About the role

• Product Manager owning end-to-end strategy for payment solutions at Renmoney, focusing on bill payments and transfers.

Responsibilities

• Own the **end-to-end product strategy** for all bill payment and transfer products, including:
• Airtime and mobile data purchases
• Utility bill payments (electricity, cable television, internet, etc.)
• Bank-to-bank transfers
• Translate Renmoney’s **long-term digital banking strategy** into a clear roadmap for payments.
• Define how payments support:
• Daily customer engagement
• Deposit inflows and account usage
• Cross-sell into savings and lending products
• Define value propositions for different customer segments, including retail customers and small business users.
• Own key performance indicators for payments, including:
• Transaction volumes and values
• Success and failure rates
• Revenue from fees or commissions
• Cost per transaction
• Work closely with Finance to:
• Optimize transaction pricing and incentives
• Manage partner costs and margins
• Track the impact of payments on deposit balances
• Identify opportunities to improve unit economics without degrading customer experience.
• Lead cross-functional delivery with:
• Engineering teams building mobile, web, and backend systems
• Design teams responsible for user experience
• Operations and Customer Support teams handling exceptions and disputes
• Write clear **Product Requirement Documents**, which describe what is being built, why it matters, and how success will be measured.
• Prioritize initiatives based on customer impact, reliability, compliance, effort, and business value.
• Ensure payment and transfer flows are fast, intuitive, and resilient, even during peak usage periods.
• Ensure payments products meet regulatory and operational requirements, including:
• Rules set by the **Central Bank of Nigeria**, which regulates banking and payment services
• Requirements from the **Nigeria Inter-Bank Settlement System**, which operates national payment infrastructure
• Data privacy rules under the **Nigeria Data Protection Regulation**
• Partner with Risk and Compliance teams to manage:
• Fraud risks
• Transaction disputes and reversals
• Customer protection and error handling
• Represent payments initiatives in the **Product Governance Council**, which approves and oversees all product changes.
• Own product relationships with external partners such as:
• Payment processors
• Utility service providers
• Telecommunications companies
• Define service-level expectations, which set standards for uptime, response times, and issue resolution.
• Work with Legal, Procurement, and Operations to ensure partner integrations are scalable and compliant.
• Improve adoption and repeat usage of bill payments and transfers through:
• Simple onboarding and clear user flows
• Transparent pricing and confirmations
• Fast issue resolution when transactions fail
• Use payments as a driver of daily engagement that increases:
• Account funding
• Customer lifetime value
• Work with Analytics teams to understand usage patterns and identify growth opportunities.

Requirements

• 6–10+ years of Product Management experience
• Direct experience with payments, transfers, or transaction-heavy digital products
• Experience working in regulated financial or fintech environments
• Proven track record of delivering reliable, high-volume systems
• Experience collaborating with Finance, Risk, Compliance, and Operations teams
• **Skills & Competencies**
• Strong understanding of payment flows and transaction lifecycles
• Ability to balance speed, reliability, risk, and cost
• Data-driven decision-making with strong execution discipline
• Clear communicator, comfortable engaging senior leadership
• High ownership mindset and attention to detail
• **Nice-to-Have**
• Experience with large-scale payment platforms or utility integrations
• Exposure to fraud prevention or dispute management systems
• Experience in high-growth fintech or digital banking environments
• Familiarity with analytics and monitoring tools for transaction performance

Benefits

• Opportunity to build products customers use **every day**
• High-impact role at the heart of Renmoney’s digital banking strategy
• Strong executive visibility and ownership
• A chance to shape reliable, scalable payment infrastructure in Nigeria