Digital Connectivity Product Manager responsible for enhancing client connectivity solutions at RBC. Collaborating on strategy execution and technical integrations for cash management services.
About the role
- Product Manager for Circle K shaping the in-store ordering and checkout experience across global markets. Contributing to a dynamic digital transformation in a growing retail environment.
Responsibilities
- Support the product lifecycle and help deliver digital food ordering solutions and the systems that power them.
- Contribute to the product vision and strategy for Circle K’s food ordering and kiosk experience, grounded in customer insights and operational needs.
- Support the development and refinement of the product roadmap across food, coffee, merchandising, loyalty, and digital engagement.
- Help bring structure and clarity to new concepts through discovery, user feedback, and early experimentation.
- Measure the impact of early-stage pilots, setting expansion criteria and go/no-go recommendations.
- Support end‑to‑end product work — discovery, requirements, delivery, launch, and optimization.
- Work with UX, engineering, POS, payments, and menu management teams to deliver coordinated, high‑quality features.
- Assist in defining product KPIs (e.g., conversion, attach rate, throughput) and use analytics to identify opportunities for improvement.
- Partner closely with the Food and Operations teams to ensure customer and store needs are well understood and incorporated into product decisions.
- Collaborate with teams across Loyalty, Merchandising, Retail Media, Payments, and Store Operations to ensure integrated and consistent customer experiences.
- Communicate updates, progress, and risks across markets and stakeholders to maintain alignment.
- Participate in customer‑centric discovery, including on‑site research in stores to observe ordering, preparation, and checkout workflows.
- Work with UX to develop intuitive, fast, and operationally sound kiosk experiences.
- Advocate for solutions that work equally well for customers and store associates in real‑world retail environments.
Requirements
- 3–5 years of product management experience supporting digital or omnichannel products.
- Experience working on or adjacent to self‑service, ordering, checkout, or POS‑integrated solutions.
- Ability to collaborate effectively in matrixed enterprise environments.
- Strong problem‑solving skills and comfort dealing with partial information and emerging requirements.
- Basic technical fluency with modern retail or ordering systems (POS, payments, APIs, orchestration, menu/item management).
- Experience working closely with UX and engineering teams.
- Bachelor’s degree in Business, Engineering, Computer Science, Design, or a related field.
Benefits
- Complete benefits packages (health insurance, pension contribution etc.)
- Possibility of enrolling in stock purchase plan
- Employee discount on fuel
- Learning opportunities to develop new skills and to evolve professionally in a fast-growing company.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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