Sales Support & Marketing Analyst role in RE/MAX Canada focused on supporting franchise sales team through market research and CRM management. Key responsibilities include data analysis, sales support, and reporting.
Responsibilities
Provide day-to-day support to Franchise Sales Directors throughout the sales cycle.
Maintain and enhance the Canadian franchise sales database, ensuring accurate tracking of prospects, leads, and interactions.
Identify and research residential, commercial and luxury brokerages and teams for potential franchise opportunities.
Prepare detailed profiles of prospect firms, including ownership structure, office locations, agent productivity, and other relevant metrics.
Assist with preparation and deployment of growth announcements (press releases, social media posts, internal communications)
Assist in new franchise transition planning and onboarding
Develop and maintain recurring reports on Canada-wide agent population, productivity, and key real estate indicators (e.g., CREA data).
Track and report agent counts across major franchise brands in Canada using MLS, brand websites, and company sources.
Conduct in-depth market research including: Local real estate transaction volumes, Board and association details, Competitive landscape analysis, Emerging trends and news.
Produce ad hoc reports and insights to support strategic decision-making.
Continuously identify and integrate new sources of data and competitive intelligence.
Requirements
Experience in market research, sales support, or data analysis (real estate industry and / or franchise experience preferred).
Proficiency with CRM systems, especially Salesforce.
Proficiency with social media platforms
Strong analytical and organizational skills.
Excellent written and verbal communication.
Ability to work independently and collaboratively in a hybrid environment with an expectation of working from the Canadian corporate offices in Toronto minimum three days per week.
Benefits
Comprehensive extended medical, dental, and vision insurance
RRSP with generous company match
Company-paid life and AD&D insurance
Long-term disability insurance
Generous paid time off package includes 15 paid holidays and generous PTO
Flexible hours
Monthly home office subsidy
Employee assistance program including free counseling sessions
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