Team Manager supporting leadership continuity and operational stability in Contact Centres in Joondalup and West Perth. Collaborative role focusing on coaching and performance management for high - quality service.
About the role
- Senior Manager of Benefits Analytics at RELX, developing financial models and strategic insights for global benefits programs. Leading analytics for corporate finance and HR decisions.
Responsibilities
- Lead the development of sophisticated financial models to forecast benefits costs, savings, and return on investment (ROI).
- Conduct scenario and sensitivity analyses to evaluate changes in plan design, vendor contracts, and utilization trends.
- Build clear, data‑driven business cases that inform executive decision‑making and long‑term benefits strategy.
- Partner closely with Finance and HR leaders to align benefits investments with broader corporate financial goals.
- Deliver actionable insights and concise recommendations tailored to senior stakeholders and non‑technical audiences.
- Apply predictive analytics and machine learning techniques to anticipate trends in benefits utilization, engagement, and cost drivers.
- Own and evolve benefits dashboards and data warehouses, ensuring accuracy, scalability, and global applicability.
- Serve as the benefits analytics lead for mergers, acquisitions, and integration efforts.
- Oversee U.S. benefits invoicing, budgeting, and forecasting processes.
- Provide analytical support for global initiatives and expanded enterprise reporting capabilities.
- Lead and contribute to cross‑functional, high‑impact projects as business needs evolve.
Requirements
- Bachelor’s degree required with proven corporate experience, ideally within employee benefits and HR analytics
- Proven expertise in financial modeling, forecasting, and ROI analysis.
- Advanced experience with BI and visualization tools such as Power BI or Tableau.
- Demonstrated ability to work with large, complex datasets from multiple sources.
- Hands‑on experience using AI or advanced analytics for automation, reporting, or operational efficiency.
- Exceptional ability to translate complex analytical insights into clear, persuasive stories.
- Strong cross‑functional leadership and stakeholder management skills.
- Proactive, strategic thinker who anticipates questions beyond what is asked.
- Comfortable operating independently while collaborating across global teams.
- Polished written and verbal communication skills with executive presence.
Benefits
- Comprehensive, multi-carrier program for medical, dental and vision benefits
- 401(k) with match and an Employee Share Purchase Plan
- Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
- Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
- Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
- Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
- Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
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