Customer Service Representative in Halle, Germany, coordinating between Bobcat and its distributors in EMEA. Manage customer inquiries and optimize service performance through multiple channels.
About the role
- Provides sales support for Treasury Management Relationship Managers and clients at Regions. Responsible for client onboarding, account preparation, and ensuring successful service delivery.
Responsibilities
- Provides sales support to Treasury Management Relationship Managers and their clients
- Prepares account structures and pricing proformas
- Participates in the production of presentation decks
- Completes client research for Treasury Management proposals
- Ensures implementation errors are minimal
- Manages new client onboarding experience
- Serves as primary escalation point for client support
- Ensures reporting is accurate and timely
- Collaborates with relationship managers to support sales activities
- May handle additional administrative tasks
Requirements
- High School Diploma or GED
- Three years prior banking, sales or sales support experience
- Bachelor’s degree (preferred)
- Bilingual (preferred)
- Understanding of Working Capital
Benefits
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program
Job title
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