MG
Mellon GroupCall Center Supervisor
Call Center Supervisor managing performance and operations of the team. Leading service delivery in an electronic transactions and telecommunication company.
About the role
- You bring a smile to your customers' faces.
- You handle all telephone inquiries related to package tracking and returns (return shipping).
- You delight customers with your responses.
Requirements
- Excellent German language skills, spoken and written (C1 level)
- Experience with common PC applications
- Enjoyment of working on the phone
- Strong communication skills
- Persuasive and clear manner of expression
- Solution-oriented approach
Benefits
- Monthly quality bonuses of up to 12,000 TL gross for your excellent work
- Guaranteed punctual salary payments
- Long-term secure position through a permanent contract
- Intensive, fully paid on-site training
- Assistance with work permit applications for foreign hires (if required)
- Annual health check and full dental treatment once a year - FREE!
- Top private supplementary health insurance
- Meal and travel allowances paid with the salary + attendance bonus
- Team activities to boost morale and promote wellbeing
- Fixed working hours and the opportunity to help shape your schedule
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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