Commercial Manager linking clients to Bancolombia's financial products through client referrals and visits. Ensuring client relationship quality and compliance with internal policies.
About the role
- Renewals Sales Specialist in a leading tech company managing customer contracts and relationships. Focusing on renewals and upselling for Adobe's Digital Experience subscription services.
Responsibilities
- Manage a pipeline of customer contracts coming up for renewals
- Build relationships with customers to assist in the contract and renewal process
- Develop deep expertise and understanding of Adobe's Digital Experience subscription to drive positive renewals
- Research customer contracts and purchasing history to create timely and accurate proposals for renewals
- Collaborate with Sales, Support team, and management to propose recovery plans for retention risks
Requirements
- Minimum of 3 years experience working in sales or related positions
- Excellent interpersonal skills and the ability to handle professional interactions
- Ability to respond quickly to multiple ad hoc requests
- Strong written and verbal communication skills
- Data driven, results driven, and strong presenting skills
- Ability to work under strict procedures, timelines and compliance
- Good team player to collaborate with other specialization roles
- Strong problem-solving skills with high attention to detail
- Understanding the sales cycle and solution selling process into Strategic Accounts is helpful, but not required
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
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