Account Executive managing inbound opportunities and driving customer value for Sitemate's software solutions in the construction industry. Collaborating with teams to enhance deal progression and expansion.
About the role
- Kundenbetreuer at regiocom assisting Vodafone customers with inquiries and technical support. Hybrid role in Berlin with flexible working arrangements and a focus on customer satisfaction.
Responsibilities
- You handle inbound customer calls (no cold calling!).
- You assist with technical questions related to internet and TV.
- You convince customers to stay with us (winback).
- You advise on plans and suitable solutions.
- You document your conversations and ensure customer satisfaction.
Requirements
- Excellent German skills (C1)
- Enjoy communicating and providing customer service
- Inbound sales experience? Great — not required
- Motivated, willing to learn, and goal-oriented
- Proficient with PC and CRM systems
- Calm, friendly, and solution-oriented approach — even during difficult conversations
Benefits
- Permanent contract from day one
- €2,460 base salary + €0.50/hour bonus
- Strong commission model — no cap, only opportunities
- Fully paid onboarding & ongoing coaching
- Up to 30 vacation days
- Hybrid work after the probation period — including a home office allowance
- Subsidy for the Deutschlandticket (public transport pass) or e-bike leasing
- Professional development through our "Talent" program — we support your long-term growth
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