Operations Associate focusing on end - to - end merchant onboarding for Peach Payments fintech. Manage support interactions ensuring streamlined processes for new merchants with guidance through technical support.
About the role
- Carrier Sales Representative at Redwood Logistics developing and maintaining carrier relationships in a fast-paced environment. Engaging through high-volume phone outreach and negotiation to maximize profitability.
Responsibilities
- Leverage knowledge of transportation industry within carrier sales and Redwood operations
- Build and maintain new and current strategic carrier profiles through research and networking and aligning Redwood truckload sales opportunities
- Actively engage carrier partners primarily by phone, targeting 80+ dials per day
- Utilize understanding of macro-market conditions and how it has an impact on truckload rates and capacity
- Negotiate freight rates to motor carriers to maximize profitability on a daily, weekly, monthly, quarterly basis
- Coordinate available customer freight with available motor carrier equipment, while utilizing Redwoods internal postings
- Consistently provide service and support to motor carriers to build the business relationship
- Execute to Redwoods level of exceptional customer service and resolve issues timely when needed
- Track and monitor shipments to proactively address any issues or delays during transit
- Verify all freight charges, confirm receipt of Bill of Lading, and resolve all payables discrepancies prior to final payment to motor carrier
- Monitor Bill of Lading discrepancies to ensure proper return of commodity is arranged, as necessary
- Research, contact, and develop new carrier relationships to leverage a portfolio of carrier networks to introduce new capacity to customer sales opportunities
Requirements
- 3+ years of proven success in a Carrier Sales position within the logistics industry
- Excellent communication, networking, negotiation and problem-solving skills
- Results-driven
- Thrives in a fast-paced environment
- Flexible; ability to change focus quickly to meet the demands of market conditions and/or company needs
Benefits
- Highly competitive commission structure
- Access to experts and resources for your Learning & Development journey
- Opportunity for internal mobility
- Employee referral bonus program
- Employee Resource Groups (ERGs)
- Annual fundraising and volunteer events to give back to communities
- Paid time off, floating holidays, time off to volunteer and rollover
- Paid parental leave
- Medical, dental, vision and 401k plans (with match)
- Flexible spending account, mass transit and dependent care plans available
- Health savings account, with a annual company contribution for plan participants
- Short-term and long-term disability; life insurance policies subsidized by company
- Additional benefits including pet insurance, accident care, access to legal advice and more
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