Support sales teams and auction operations using Dynamics 365 while working at BidX1 in Dublin. Administrative duties involve client interactions, system updates, and property management.
About the role
- Operations Coordinator responsible for scheduling MDT workload and administrative support at utility firm. Collaborating with operations staff and generating reports for efficient service management.
Responsibilities
- Monitors, controls and reschedules MDT workload as appropriate; read all system generated reports and makes preparations for next day operations.
- Generates reports on completed, closed, cancelled and aging service orders.
- Efficiently dispatches services orders and work orders to operations staff based on schedules provided by Supervisors.
- Provides general administrative support within Operations.
- Monitors, schedules, and processes ITRON meter reading routes as needed, serve as a backup to Meter Data Coordinator.
- Assign priorities to calls and schedules orders for appropriate personnel.
- Works closely with Operation Supervisors to add controls within the locate process.
- May prepare, distribute and maintain daily line locates.
- Generates and maintains various logs and reports on a daily, weekly and monthly basis.
- Investigates measurement errors and coordinates adjustments.
- Assists personnel by communicating pertinent data and other information related to various situations.
Requirements
- High school diploma or equivalent; associates degree preferred.
- Minimum of two years experience in customer service or closely related field will be considered; utility experience a plus.
- Requires the ability to communicate with internal and external customers in order to obtain and/or provide basic facts using by phone, email, and letter.
- Requires the ability to perform basic mathematical skills (add, subtract, multiply, and divide).
- Requires proficient computer skills for data entry, reporting, reference and/or retrieval of tasks.
- Requires proficiency in Microsoft office (Excel, Outlook, and Word).
Benefits
- Collaborative environment with a genuine flexible working policy
- 401k Plan with matching
- Share purchase/match plan
- Leadership Development Program
- Volunteer paid days off
- Employee Assistance Program
- Achievement fund
- Free parking
- Variety of Health & Wellness programs
- Discount and Perks program
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