Operations Capability Lead at Reckitt ensuring employees have requisite skills through effective training programmes. Collaborating with operational leaders to improve safety, quality and continuous improvement in manufacturing operations.
Responsibilities
Delivering the Company Induction Programme and tailoring materials to suit different audiences while maintaining Group standards
Delivering accredited training where applicable (e.g., First Aid at Work, Fire Marshall Training, Forklift Truck Training)
Delivering classroom training and toolbox talks/single-point lessons on Safety, Quality, Engineering, and Production topics
Ensuring all mandatory and line‑related training material meets required quality standards
Verifying previously delivered training to ensure employees follow Standard Operating Procedures correctly
Identifying skills gaps and supporting line managers in creating and maintaining employees’ training plans and portfolios
Guiding line managers through probationary training processes, ensuring new hires achieve probation milestones
Coaching and mentoring employees to help them reach competence across relevant operational areas
Conducting training needs analysis and supporting continuous improvement of training programmes
Supporting compliance by maintaining training plans, records, skills matrices, and training gap analyses
Ensuring global and corporate mandatory training is completed across manufacturing teams
Preparing training documentation and reporting for audits and regulatory inspections
Acting as a point of contact for internal and external audits related to training
Partnering with the Technical and Compliance Training Manager to develop and evaluate comprehensive training plans
Working with EHS teams to deliver monthly Safety Briefs
Reviewing Standard Operating Procedures and identifying required updates
Supporting operational leaders to embed a strong safety and quality culture
Requirements
Experience working within a regulated or FMCG environment
Strong subject‑matter knowledge within manufacturing operations
Proven experience delivering training programmes and facilitating group learning
Ability to engage and influence employees at all levels with a dynamic and engaging delivery style
Strong coaching and mentoring capability
Excellent organisation skills with the ability to manage deadlines and deliver against targets
Strong interpersonal skills with the ability to collaborate across functions
Good understanding of Good Manufacturing Practices
Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Benefits
Parental benefits
Employee Assistance Program to promote mental health
Life insurance for all employees globally
Range of other benefits in line with the local market
Global share plans to save and share in Reckitt's potential future successes
Short-term incentives to recognise, appreciate and reward your work
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