Leadership Support Associate supporting Scanfil’s CEO and executive team. Contributing to market research and growth initiatives in an international environment.
About the role
- Manager overseeing onboard marketing and guest experience strategies to improve brand perception for Royal Caribbean Group. Collaborating with cross-functional teams and leading marketing initiatives on cruise ships.
Responsibilities
- Responsible for developing and executing onboard marketing strategies that improve brand perception and Net Promoter Score, drive revenue, and support shipboard operations
- Collaborate cross-functionally (with shipboard teams, hotel operations, concessionaire partners, marketing, product development, onboard revenue, and more) to implement new onboard marketing initiatives
- Oversee the creative and branding of all onboard marketing to ensure consistency across the fleet
- Lead the onboard marketing and guest experience strategies for all onboard experiences, promotions, and activities, ensuring consistency, clarity, and effectiveness
- Develop clear, concise briefs that effectively communicate strategies for delivering compelling guest communications
- Collaborate with key stakeholders including Product Development, Hotel Operations, Onboard Revenue, Brand Marketing, Guest Port Services, New Build, and Loyalty teams
- Participate actively in cross-functional teams to identify and implement product development and partnership strategies
- Travel or conduct ship visits as required.
Requirements
- Bachelor’s degree in marketing, advertising, or related field required
- 10+ years’ experience in marketing, advertising, or a creative team environment with a proven record of launching new products and services across multiple channels
- Demonstrated creative design experience, with the ability to both edit existing content and develop original, compelling copy that aligns with brand standards and strategic objectives
- Strong conceptual thinker with proven ability to ideate, develop, and evolve new marketing concepts, campaigns, and experiences from initial idea through execution
- Proven Go-To-Market experience, including translating strategy into integrated marketing plans that inform and activate multiple channels (onboard, digital, print, and experiential)
- Strong written and oral communication skills
- Highly organized, deadline-driven, and detail-oriented
- Demonstrated ability to improve processes and procedures
- Proficient at managing and prioritizing multiple projects simultaneously
- Team-oriented with strong cross-functional leadership in a fast-paced environment with shifting priorities
- Ability to build strong, sustainable relationships with stakeholders at all levels
- Expertise in developing strategic frameworks, planning, execution, and end-to-end project management
- Experience managing business partnerships, vendors, and cross-functional teams (internal and external)
- Active participation in product development and partnership strategy implementation
- Strong presentation skills and ability to interact with all organizational levels and external partners
- Track record of managing team projects on time and within budget.
Benefits
- Competitive compensation and benefits package
- Excellent career development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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