Manager in Commercial Fraud Strategy at RBC responsible for fraud statistics and supporting Senior Managers in fraud management initiatives. Collaborating with cross-functional teams on business transformation and risk mitigation.
Responsibilities
Track fraud statistics (cases, losses, clients, etc.) on an ongoing basis and update graphs
Complete macro regressions on fraud cases, monitoring impact of various trends
Support Senior Managers in managing fraud losses across the Commercial Digital and Deposits portfolios
Assess current and emerging fraud risks to assist in developing and implementing strategic plans that support business transformation
Support Senior Managers on large scale transformation initiatives to ensure the right controls are implemented both within RBC and the industry to create a seamless client experience balanced against fraud risk
Conduct data analysis to support business case development for technology or FTE investment
Work collaboratively in a cross-functional squad to identify and execute against opportunities to optimize the balance across the risk pillars, while managing a prioritized backlog of ideas
Stay apprised of production and operations strategies and objectives and conduct research to assess best in class fraud mitigation strategies and technologies
Requirements
1+ year experience in Fraud Management or 2+ years’ experience in a relevant field
Financial services industry experience with banking product knowledge
Ability to work on problems of complex and diverse scope, and identify creative alternatives
Self-starter, willing to accept ambiguity and shifting responsibilities
Strong analytical skills and critical thinking with a proven ability to source, analyze and summarize transactional and financial data
Demonstrated skill in developing processes, using creative analytical, problem-solving skills
Professional written and oral communication skills
Proficiency in MS Excel and PowerPoint and highly organized with ability to multitask and shift priorities
Project management or consulting experience (nice-to-have)
Benefits
Ability to make a difference and lasting impact
Opportunity to take on progressively greater accountabilities
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