E - commerce & Customer Experience Specialist at Nordic Knots, providing personalized advice on interior design. Overseeing e - commerce operations and ensuring excellent customer experiences in Berlin.
About the role
- Senior Product Manager leading the E-Commerce product strategy and development at Rapid Data. Driving innovation and optimizing customer experience for international E-Commerce products.
Responsibilities
- End-to-end ownership of two e-commerce products with direct impact on customer experience, conversion and revenue.
- Develop a data-driven product strategy and a clearly prioritized roadmap.
- Derive relevant requirements from customer feedback, usage data, market analysis and experiments.
- Manage the product backlog with a focus on impact, business value and pragmatic decision-making.
- Close collaboration with Design, Engineering, Data, Operations and international stakeholders.
- Lead and coordinate at least two cross-functional engineering teams in an agile setup.
- Plan, run and analyze A/B tests, funnel analyses and experiments.
- Communicate clearly, structurally and persuasively to management and C-level.
- Responsible for international go-lives, rollouts and testing strategies.
- Build a culture of ownership, transparency, speed and data-driven ways of working.
- Regular international travel to our core markets to align with local teams and partners.
Requirements
- Proven product management experience (several years) in e-commerce / B2C environments.
- Proven track record of managing at least two engineering teams within agile structures.
- Strong data-driven approach: KPI analysis, funnel performance, A/B testing, hypothesis validation.
- Demonstrable success in building, launching and optimizing e-commerce products.
- Deep understanding of customer journeys, UX patterns, conversion optimization and e-commerce metrics.
- Strong communication skills and executive presence – you present topics clearly, precisely and persuasively.
- Experience in international stakeholder management (including C-level).
- Basic technical understanding (APIs, integrations, shop architectures – nice to have).
- Entrepreneurial mindset, strong prioritization skills and a hands-on mentality.
- Very good understanding of the B2B–B2C interface as well as partner and process landscapes.
- Excellent English; German at least C1.
- High international travel readiness (regular travel required).
Benefits
- 30 days of vacation + flexible remote option (1–2 days/week)
- State-of-the-art equipment and an ergonomic workstation
- Flat hierarchies, a culture of constructive learning from mistakes, and legendary team events – from summer parties to Christmas celebrations.
- Permanent position offering autonomy and opportunities for personal development.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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