Strategic Operations Manager orchestrating critical work for leadership at Tails.com. Driving governance and project delivery in the pet food subscription sector.
About the role
- Atuará como analista de operações na Randon Consórcios, focando em governança de processos e melhoria contínua. Buscamos perfil analítico e experiência em documentação imobiliária.
Responsibilities
- Ensure governance of real estate collateral processes, ensuring compliance with internal policies, real estate law, and regulatory standards
- Perform technical analyses of real estate documentation, assessing risks and business impact
- Actively manage and govern BPOs, monitoring quality, deadlines, SLAs, and adherence to established procedures
- Monitor and analyze operational performance indicators (KPIs), contributing to strategic decisions and prioritization of improvements
- Identify opportunities for continuous improvement, operational efficiency, and risk mitigation, proposing adjustments to workflows, controls, and operating models
- Promote best practices, strengthening quality standards and alignment with market practices
- Participate in process evolution projects, system implementations or improvements, and operational transformation initiatives to optimize efficiency and productivity
- Support internal and external audits, tracking action plans and ensuring adherence to established requirements
Requirements
- Bachelor's degree completed (Business Administration, Law, Management Processes, Economics, or related fields)
- Knowledge of real estate law, public registries, and real property guarantees (real estate collateral)
- Experience analyzing real estate documentation
- Experience in regulated, process-driven operational environments
- Experience with process governance and monitoring of indicators
- Analytical and organized profile with good communication skills and systems thinking
- Proactive and curious, able to propose improvements and think of alternative solutions
- Strong verbal and written communication (assertive, clear, and concise)
Benefits
- Flexible working hours
- Opportunities for professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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