Senior Manager coordinating medical portfolio and therapeutic activities at Novartis. Enabling planning, monitoring, and execution of global medical initiatives with compliance and cost awareness.
About the role
- AML Operations Senior Program Manager at Ramp overseeing financial crime controls and leading a high-performing team. Focused on operational rigor and collaboration with cross-functional teams in a hybrid environment.
Responsibilities
- Lead and develop a high-performing team of AML operators and investigators responsible for transaction monitoring alerts, case investigations, sanctions/PEP escalations, EDD reviews, partner reporting, and KYC/B escalations.
- Oversee day-to-day operational execution, ensuring timely alert processing, high-quality decisions, complete documentation, and adherence to SLAs and regulatory expectations.
- Maintain and continuously improve operational playbooks, SOPs, quality assurance frameworks, and escalation paths across all AML workflows.
- Partner with Compliance leadership to maintain a risk-based and scalable operational program aligned with policy, partner expectations, and federal/state regulatory obligations.
- Collaborate with Engineering to optimize alert workflows, enhance internal tooling, drive automation, and identify opportunities to reduce false positives.
- Analyze operational metrics to identify trends, operational risks, and training opportunities; produce regular reporting for Compliance leadership and Risk Committees.
- Perform deep-dive investigations on escalated or complex AML cases, sanctions alerts, or EDD determinations as needed.
- Support audit, examination, and partner review processes through preparation of documentation, walkthroughs, case samples, and operational metric reporting.
- Work with transaction monitoring and sanctions program owners to share insights, inform rule tuning, and improve detection logic.
- Support workforce planning, including staffing models, capacity forecasting, vendor oversight (if applicable), and training and onboarding programs for new team members.
Requirements
- 6+ years of experience in AML/BSA compliance, financial crime investigations, or compliance operations, preferably in fintech or a similarly fast-paced financial services environment.
- Demonstrated experience managing or mentoring AML investigators or operators, including quality oversight and performance management.
- Strong understanding of BSA/AML regulatory requirements, industry best practices, and the end-to-end lifecycle of transaction monitoring, sanctions screening, KYC, and EDD workflows.
- Hands-on experience reviewing alerts, conducting investigations, drafting SARs, completing EDD, or evaluating sanctions/PEP matches.
- Familiarity with fraud and AML tooling, alerting systems, workflow management tools, and case-handling platforms.
- Ability to interpret data, generate insights, and define meaningful operational metrics; comfort using SQL or dashboarding tools is a plus.
- Strong process development, documentation, and communication skills; ability to create clear, scalable procedures and training materials.
- Proven ability to work cross-functionally to improve workflows, collaborate on tooling requirements, and support audits and partner examinations.
- Excellent judgement, discretion, and the ability to handle sensitive investigations independently.
- AI fluency: demonstrated ability to work with AI-assisted workflows, evaluate model outputs, identify failure modes, and collaborate with technical teams to safely incorporate automation into AML processes.
Benefits
- 100% medical, dental & vision insurance coverage for you
- Partially covered for your dependents
- One Medical annual membership
- 401k (including employer match on contributions made while employed by Ramp)
- Flexible PTO
- Fertility HRA (up to $5,000 per year)
- WFH stipend to support your home office needs
- Wellness stipend
- Parental Leave
- Relocation support to NYC or SF (as needed)
- Pet insurance
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
B2B Affiliate Program Manager at Everflow, focusing on expanding referral and affiliate programs globally. Responsible for execution and growth of a program driving new client acquisition.
Program Manager overseeing global onboarding programs at Clio. Creating inclusive, engaging experiences for new hires to enhance belonging and productivity.
Senior Program Manager leading complex medical device projects at Freudenberg. Responsible for managing project teams, budgets, and client communications.
Program Manager overseeing program delivery of complex data governance initiatives for federal healthcare. Coordinating cross - functional teams and managing schedules, costs, and risks across multi - objective programs.
Program Management Supervisor at Ford leading day - to - day program management and engineering activities for a Ford Racing Elite Performance Vehicle. Seeking experienced supervisor with technical competence and program management skills.
Program Manager overseeing cross - functional teams at Ford to execute enthusiast - focused vehicle programs. Leading from inception to launch for Ford Racing vehicles while enhancing profitability.
Program Manager managing Talent Accelerator programs to support career changers in tech roles. Overseeing course development and ensuring student success in Berlin - based hybrid position.
Program Manager leading business development and complex projects for environmental consulting firm Sequoia. Overseeing teams, driving effectiveness, and managing stakeholder relationships.
Material Program Manager for Global Patriot programs at Raytheon, overseeing supply chain management and program execution with a focus on MENA & Asia Pacific regions.