Hybrid Program Manager

at DLB Associates

• Job title: Program Manager
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: $120,750 - $144,637 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United States

About the role

• Program Manager responsible for executing mission-critical construction projects at DLB Associates. Leading cross-disciplinary teams and managing client relationships for optimal project delivery.

Responsibilities

• Translate organizational, client, and program goals into executable plans across large or multi-site initiatives.
• Lead multi-disciplinary program teams and guide Program Construction Managers across Cx, Design, MEP, Quality, and General Construction disciplines.
• Implement and operate within approved program execution frameworks, reporting standards, quality controls, and risk management strategies established at the portfolio level.
• Drive continuous improvement of program management methodologies, tools, and documentation.
• Oversee program-level KPIs, forecasting, financial performance, and delivery metrics.
• Serve as the primary and day-to-day point of contact for senior client leadership on all program execution matters, maintaining delivery confidence and proactively managing risks.
• Build strong client relationships through proactive communication, strategic guidance, and transparent reporting.
• Lead high-impact issue resolution efforts and facilitate alignment across internal and external stakeholders.
• Support business development efforts, proposals, client initiatives, and portfolio expansion opportunities.
• Oversee planning and integration activities across design, construction, commissioning, operations, and quality disciplines.
• Ensure program-level procedures, risk controls, MOP/SOP/EOP considerations, and readiness criteria are properly implemented.
• Support cross-disciplinary coordination to ensure installation quality, system readiness, and lifecycle standards are met.
• Own and execute program budgets, financial tracking, forecasting, cost mitigation, and commercial performance, subject to review and accountability oversight by the Associate Director.
• Support contract development, evaluation of change requests, and claims mitigation strategies.

Requirements

• Strong working knowledge of construction, MEP, commissioning, and quality management processes in mission-critical environments.
• Knowledge of industry trends, program management methodologies, construction procedures, and best practices.
• Knowledge of materials, methods, and tools involved in mission-critical construction.
• Knowledge of the importance of the Method of Procedure (MOP) process, work notifications, and operational risk controls.
• Demonstrated leadership experience managing multi-disciplinary teams and multiple large-scale projects or programs.
• Strong understanding of health, safety, and environmental (HSE) policies and procedures, including NFPA 70E, LOTO, and OSHA standards.
• Skilled in communication with technical and non-technical audiences and executive stakeholders.
• Skilled in stakeholder management, client engagement, and representing the owner professionally.
• Skilled in problem-solving, risk mitigation, and data-driven decision-making.
• Skilled in construction management tools such as Procore, BIM 360/ACC, and Bluebeam.
• Skilled in organizing documentation, reporting, financial metrics, and dashboards.
• Skilled in mentoring and developing technical and managerial staff.
• Skilled at using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management.
• Ability to leverage AI and emerging technologies for program efficiency and innovation.
• Ability to translate complex programmatic objectives into actionable plans.
• Ability to work independently with wide latitude in determining methods, procedures, and priorities.
• Ability to manage competing priorities and work under pressure to meet close deadlines.

Benefits

• Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option)
• Flex spending accounts (FSA)
• Dental and vision plans
• Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26
• 401k with company match and self-directed brokerage account option
• PTO including additional paid time off during the last week of the year
• Company paid life insurance coverage for employees and their eligible dependents
• Short and long-term disability, AD&D coverage
• Professional development opportunities, tuition reimbursement and professional licensing assistance
• Paid parental leave after one year of employment