Key Account Manager driving new business and shaping the HR tech market in Spain. Working with Protime to develop innovative HR software solutions and expanding the business portfolio.
About the role
- Account Manager nurturing customer relationships at JOIN, a recruiting software startup. Converting leads and driving revenue growth in a collaborative environment with a focus on customer satisfaction.
Responsibilities
- Convert qualified inbound leads into customers — no cold calling.
- Conduct needs analyses, deliver persuasive presentations, and position JOIN as the best solution for recruiting needs.
- Manage and grow your own customer portfolio as the primary point of contact.
- Identify up- and cross-selling opportunities and present tailored solutions.
- Use CRM tools such as HubSpot to manage leads, track opportunities, and forecast revenue.
- Analyze data and conduct regular strategic conversations to deepen client relationships and ensure their success.
- Collaborate with Marketing to align lead generation with sales conversion.
- Report insights from customer feedback to help improve processes and offerings.
Requirements
- Proven experience in sales or account management, including new business acquisition and account growth (preferably in SaaS or tech).
- Fluent German and confident English skills.
- Strong communication, negotiation, and presentation abilities.
- Proactive, goal-oriented, and structured working style.
- Hands-on experience with CRM tools (HubSpot, Salesforce, or similar).
- Data-driven mindset with the ability to use insights to optimize sales activities.
- Customer-first attitude and the ability to manage multiple priorities simultaneously.
- Bonus: experience in HR tech, recruiting, or software-as-a-service.
- Additional language skills (e.g. French, Dutch, or Spanish) are a plus.
- Understanding of the SMB and mid-market customer landscape in the DACH region.
Benefits
- Apple hardware – the best tools for the job (MacBook).
- Team events – brunches, sports activities, and quarterly gatherings in Berlin.
- Productivity from Everywhere – 104 remote days per year (post-probation), following our hybrid policy.
- Competitive salary – aligned with your experience level.
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Location requirements
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