Employee Benefits Account Manager at Acrisure, responsible for client relations and insurance advice. Combining technology with personal service in a hybrid work setting.
About the role
- Account Manager nurturing customer relationships at JOIN, a recruiting software startup. Converting leads and driving revenue growth in a collaborative environment with a focus on customer satisfaction.
Responsibilities
- Convert qualified inbound leads into customers — no cold calling.
- Conduct needs analyses, deliver persuasive presentations, and position JOIN as the best solution for recruiting needs.
- Manage and grow your own customer portfolio as the primary point of contact.
- Identify up- and cross-selling opportunities and present tailored solutions.
- Use CRM tools such as HubSpot to manage leads, track opportunities, and forecast revenue.
- Analyze data and conduct regular strategic conversations to deepen client relationships and ensure their success.
- Collaborate with Marketing to align lead generation with sales conversion.
- Report insights from customer feedback to help improve processes and offerings.
Requirements
- Proven experience in sales or account management, including new business acquisition and account growth (preferably in SaaS or tech).
- Fluent German and confident English skills.
- Strong communication, negotiation, and presentation abilities.
- Proactive, goal-oriented, and structured working style.
- Hands-on experience with CRM tools (HubSpot, Salesforce, or similar).
- Data-driven mindset with the ability to use insights to optimize sales activities.
- Customer-first attitude and the ability to manage multiple priorities simultaneously.
- Bonus: experience in HR tech, recruiting, or software-as-a-service.
- Additional language skills (e.g. French, Dutch, or Spanish) are a plus.
- Understanding of the SMB and mid-market customer landscape in the DACH region.
Benefits
- Apple hardware – the best tools for the job (MacBook).
- Team events – brunches, sports activities, and quarterly gatherings in Berlin.
- Productivity from Everywhere – 104 remote days per year (post-probation), following our hybrid policy.
- Competitive salary – aligned with your experience level.
Job title
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Experience level
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Degree requirement
No Education Requirement
Location requirements
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