AVP; Relationship Manager responsible for attracting new clients and servicing accounts in the International Banking Center. Manage customer relations and ensure compliance with banking regulations while developing business opportunities.
About the role
- Account Manager nurturing customer relationships at JOIN, a recruiting software startup. Converting leads and driving revenue growth in a collaborative environment with a focus on customer satisfaction.
Responsibilities
- Convert qualified inbound leads into customers — no cold calling.
- Conduct needs analyses, deliver persuasive presentations, and position JOIN as the best solution for recruiting needs.
- Manage and grow your own customer portfolio as the primary point of contact.
- Identify up- and cross-selling opportunities and present tailored solutions.
- Use CRM tools such as HubSpot to manage leads, track opportunities, and forecast revenue.
- Analyze data and conduct regular strategic conversations to deepen client relationships and ensure their success.
- Collaborate with Marketing to align lead generation with sales conversion.
- Report insights from customer feedback to help improve processes and offerings.
Requirements
- Proven experience in sales or account management, including new business acquisition and account growth (preferably in SaaS or tech).
- Fluent German and confident English skills.
- Strong communication, negotiation, and presentation abilities.
- Proactive, goal-oriented, and structured working style.
- Hands-on experience with CRM tools (HubSpot, Salesforce, or similar).
- Data-driven mindset with the ability to use insights to optimize sales activities.
- Customer-first attitude and the ability to manage multiple priorities simultaneously.
- Bonus: experience in HR tech, recruiting, or software-as-a-service.
- Additional language skills (e.g. French, Dutch, or Spanish) are a plus.
- Understanding of the SMB and mid-market customer landscape in the DACH region.
Benefits
- Apple hardware – the best tools for the job (MacBook).
- Team events – brunches, sports activities, and quarterly gatherings in Berlin.
- Productivity from Everywhere – 104 remote days per year (post-probation), following our hybrid policy.
- Competitive salary – aligned with your experience level.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Key Account Manager facilitating client relations in ticketing services for cultural events. Ensuring satisfaction and effective use of the ticket sales system with high service quality.
Company Partnerships Lead shaping Lean In's engagement with global companies for women's advancement. Building strategic relationships and partnership models for measurable impact.
Senior Account Manager helping enterprises accelerate business transformation through advanced technologies. Build long - term relationships and develop proactive sales strategies within the IT sector.
Corporate Accounts Manager responsible for client prospecting within the ISP sector and managing client relationships and sales. Join Brasil TecPar to innovate with technology and connectivity.
Corporate Account Manager responsible for client prospecting and relationship in telecommunications sector. Joining Brasil TecPar to foster innovation and connectivity in Brazil.
Customer Service Representative handling customer inquiries and managing contracts and quotes in a growing transportation solutions company.
Account Manager responsible for client relationships and strategic digital content initiatives. Leading cross - functional teams to deliver impactful social media content and ensuring operational excellence.
Manager of Account Management at ZoomInfo leading a team to achieve sales targets. Fostering customer success and driving revenue growth in the enterprise software sector.
APX Supply Chain Lead managing supplier relationships and leveraging opportunities at Westinghouse. Building collaborations and engaging potential suppliers to fulfill supply chain needs.