Hybrid Financial Services Administrator

Posted last week

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About the role

  • Experienced Financial Services Administrator ensuring effective management of life, pensions, and investments administration. Joining Client Relationship team in Birmingham or Market Harborough with hybrid work options.

Responsibilities

  • Ensure all administration for life, pensions and investments submitted business is effectively managed to completion/issue in a timely manner, and that all service levels are met.
  • Client Servicing: including creating new client packs, preparing and processing authority letters, and ensuring relevant documents are uploaded.
  • Compliance: performing relevant anti money laundering checks, and checking compliance documentation is completed.
  • New Business Submission: use client database to track new business and current position, updating planner accordingly.

Requirements

  • Must have excellent understanding of the financial planning process.
  • Must have excellent communication skills and telephone manner
  • Proven experience in an IFA Financial Services Administration Role
  • Proficient IT skills, basic spread sheet and database knowledge.
  • Good planning and effective organisational skills.
  • Honesty and integrity.
  • Methodological approach to work.

Benefits

  • Work-life balance: Early finish every Friday at 2:15pm, plus flexible hybrid working
  • Generous time off: 28 days holiday + bank holidays + your birthday off
  • Financial security: 4x salary death-in-service cover, up to 5 years income protection, and 5% employer-matched pension contributions
  • Health & wellbeing: MediCash benefits including 24/7 GP access, mental health support, and retail discounts
  • Career development & progression: Access to the Radiant Academy for structured training.
  • Team culture: Join a collaborative, approachable group of professionals who value both excellence and support

Job title

Financial Services Administrator

Job type

Experience level

Junior

Salary

£30,000 per year

Degree requirement

High School Diploma

Location requirements

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