Experienced Financial Services Administrator ensuring effective management of life, pensions, and investments administration. Joining Client Relationship team in Birmingham or Market Harborough with hybrid work options.
Responsibilities
Ensure all administration for life, pensions and investments submitted business is effectively managed to completion/issue in a timely manner, and that all service levels are met.
Client Servicing: including creating new client packs, preparing and processing authority letters, and ensuring relevant documents are uploaded.
Compliance: performing relevant anti money laundering checks, and checking compliance documentation is completed.
New Business Submission: use client database to track new business and current position, updating planner accordingly.
Requirements
Must have excellent understanding of the financial planning process.
Must have excellent communication skills and telephone manner
Proven experience in an IFA Financial Services Administration Role
Proficient IT skills, basic spread sheet and database knowledge.
Good planning and effective organisational skills.
Honesty and integrity.
Methodological approach to work.
Benefits
Work-life balance: Early finish every Friday at 2:15pm, plus flexible hybrid working
Generous time off: 28 days holiday + bank holidays + your birthday off
Financial security: 4x salary death-in-service cover, up to 5 years income protection, and 5% employer-matched pension contributions
Health & wellbeing: MediCash benefits including 24/7 GP access, mental health support, and retail discounts
Career development & progression: Access to the Radiant Academy for structured training.
Team culture: Join a collaborative, approachable group of professionals who value both excellence and support
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