Assistant Director managing programs for financial stability and housing access at Granite United Way. Collaborating with community partners to alleviate housing insecurity and promote economic mobility.
Responsibilities
Implement day-to-day operations for KeyConnect NH, the Mission Zero Landlord Incentive Program, and VITA including maintaining contracts, policies, procedures, and partner agreements.
Ensure compliance with donor and grant requirements, including accurate, timely financial and programmatic reporting.
Build, strengthen and foster strategic connections with key organizations and institutions throughout New Hampshire, with a focus on those that serve vulnerable populations, including: landlords, tenant advocates, government, funders, and nonprofit partners.
Support fundraising and development efforts to ensure adequate funding for program maintenance and expansion.
Contribute to program sustainability planning, including identifying growth opportunities and strengthening funding pipelines.
Administer program payments and stipends; ensure accurate recordkeeping to meet reporting and audit requirements.
Monitor program performance, compile outcome data, and provide recommendations to inform program improvements.
Serve as the primary liaison with IRS, DHHS, Community Mental Health Centers, property providers, and tenants.
Provide one-on-one tenant support as needed, including housing needs assessment, stability planning, resource and referral navigation, landlord negotiation, mediation, fair housing counseling, and ongoing coaching or case management.
Train partner agencies on program eligibility, processes, and use of KeyConnect’s housing search platform, Padmission.
Provide ongoing training and technical assistance to case managers, navigators, and housing specialists on effective use of KeyConnect NH.
Assess opportunities for growth of VITA program, including site additions, increased volunteers, and enhanced remote options.
Implement changes and evaluate results with a focus on quality.
Participate in regional and statewide networks addressing homelessness, housing insecurity, and financial stability, helping to elevate GUW’s profile while staying informed on emerging trends and best practices in prevention.
Requirements
A minimum of 3 years of experience in nonprofit management, community development housing, asset building, or related social impact fields
Excellent communication and relationship building skills required
Demonstrated experience and proficiency in project management
Bachelor’s Degree in a relevant field preferred
Experience working with landlords, property managers, government agencies, and nonprofit service providers
Experience or education in providing direct client support (e.g., case management, housing navigation)
Experience or education with conflict resolution principles
Experience in data collection, analysis, and reporting
Experience training partners or facilitating workshops strongly preferred
Familiarity with statewide or regional collaborative initiatives and cross-sector partnerships is highly desirable
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