Accounts Receivable Specialist managing billing and payment inquiries. Collaborating with internal teams to minimize risk of bad debt and ensure efficient collections.
Responsibilities
Acts as the primary point of contact for customer billing and payment issues on assigned accounts.
Works with Account Teams to ensure the collections function is working efficiently by controlling credit to customers and collecting all monies due in order to minimize the risk of bad debt.
Manages the collection of customer accounts from and initiates problem resolution by using various research and reconciliation techniques.
Handles and documents internal and external communications, via phone, ticket or email as outlined in department processes.
Requirements
**Fluent, bilingual (Spanish and English)**
Intermediate working knowledge of accounting systems
Data Analysis
Excel Proficiency
High School Diploma or regional equivalent required
2-4 years of total applicable work experience required; requires a minimum of 2 years of experience in the role duties
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