Technical Account Manager managing technical needs of advertising partners and clients at Samsung Ads. Leading integration efforts and providing training while enhancing client strategies.
About the role
- Technical Account Manager in a Managed Service Provider managing client IT environments. Bridging technical operations and business leadership to ensure compliance and stability.
Responsibilities
- Bridge technical operations and client business leadership
- Collaborate with the Virtual CIO to develop technology roadmaps
- Monitor security dashboards and coordinate remediation
- Lead Quarterly Business Reviews for clients
- Oversee the technical transition of new clients into the MSP environment
Requirements
- Experience in a Managed Service Provider (MSP) environment
- Strong technical background in systems engineering
- Excellent client relationship management skills
- Familiarity with IT infrastructure and security compliance
- Experience with technical documentation
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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