Account Manager responsible for renewal and expansion of subscription contracts for enterprise customers. Collaborating with multiple teams to sustain and grow recurring revenue in cybersecurity.
About the role
- Staffing Account Manager managing client relationships for Qualdoc. Focusing on client acquisition, account management, and service delivery.
Responsibilities
- Client Acquisition and Relationship Management: Prospect and acquire new clients through sales techniques like cold calling, networking, and referrals while building strong relationships with key decision-makers. Understand client staffing needs to customize solutions and conduct regular meetings and presentations to update clients on services and performance.
- Account Management: Serve as the primary contact for existing clients, ensuring their staffing needs are met efficiently. Monitor client satisfaction and address issues promptly while collaborating with internal teams to coordinate staffing assignments and manage expectations for seamless service delivery.
- Sales Strategy and Growth: Develop and execute strategic sales plans to achieve targets and expand the client base by identifying growth opportunities within existing accounts through upselling and cross-selling. Stay updated on industry trends, competitor activities, and market conditions to adjust strategies accordingly.
- Operational Excellence: Collaborate with recruitment teams to align candidate qualifications with client requirements while ensuring compliance with company policies, procedures, and legal standards. Prepare and deliver reports on sales activities, pipeline status, and client feedback.
Requirements
- Extensive experience in sales within the staffing industry, demonstrating a deep understanding of industry dynamics and client needs.
- Exceptional interpersonal and communication skills, with the ability to establish strong rapport and credibility with diverse clients and stakeholders.
- Proven track record of consistently achieving or exceeding sales targets while delivering outstanding client service and fostering long-term relationships.
- Strong ability to work both independently and collaboratively in a fast-paced, dynamic environment, adapting to changing priorities and challenges with ease.
Benefits
- Competitive Salary and Commission Structure: Attractive base salary and commission plan, with flexibility to offer higher base salaries for experienced Account Managers to ensure a smooth transition.
- Comprehensive Health Benefits: Robust health benefits package including medical, dental, and vision coverage to support your well-being.
- Retirement Savings Plan: 401(k) plan with company contributions and other financial benefits to help you secure your future.
- Professional Development: Opportunities for continuous learning and career advancement, with a focus on supporting your growth and success in the industry.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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