Senior Director driving the integration of QS’s B2B SaaS product platforms for global higher education. Leading product vision and organisational scaling to enhance enterprise customer engagement.
Responsibilities
Define, own and execute an integrated product strategy aligned to growth targets, customer needs, and market opportunities
Build and scale a high-performing product organisation of 15+ professionals
Drive product roadmap prioritisation grounded in customer insights, market analysis, and business impact
Partner closely with Engineering to deliver efficient product development and delivery processes
Work cross-functionally with Sales and Marketing to optimise go-to-market strategies and product positioning
Own customer discovery and validation processes to ensure product-market fit
Establish and monitor key product metrics including adoption, retention, and customer satisfaction
Drive product-led growth initiatives and optimise user onboarding and activation
Manage product portfolio decisions including sunset strategies and new initiative prioritisation
Present product strategy and performance to executive team and board of directors
Champion user experience design and ensure products meet accessibility and usability standards
Develop pricing strategies and work with Revenue teams on monetisation optimisation
P&L responsibility for the B2B SaaS product cluster
Requirements
Extensive experience and expertise in B2B product management, complemented by recent leadership experience driving teams, products, and impact
Proven track record of leading and building successful multi-location teams, fostering collaboration, innovation, and shared success across geographies
Proven track record of building and scaling SaaS products serving enterprise customers
Deep understanding of B2B sales cycles, buyer personas, and enterprise software evaluation processes
Experience leading product teams through high-growth phases and organisational scaling
Strong analytical skills with expertise in product analytics, A/B testing, and data-driven decision making
Technical depth to collaborate effectively with engineering teams on architecture and technical decisions
Excellent stakeholder management and executive communication skills
Experience with modern product development frameworks (Agile, Lean, Design Thinking)
Appropriate degree or appropriate equivalent professional credentials preferred
Experience of, or interest in, international higher education sector may be helpful
Benefits
Competitive base salary
Access to an annual bonus scheme (for qualifying roles only)
25 days annual leave, plus bank holidays – increasing to 27 days after 5 years
Access to a Buy Holiday scheme allowing you to buy up to 5 additional holiday days per year
Enhanced maternity and paternity leave
Generous pension through Royal London
Comprehensive private medical insurance and wellness scheme through Vitality
Cycle to work scheme
A vibrant social environment and multicultural and multinational culture
Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
A focus on welfare which is led by our global wellness team, with mental health first aiders globally
Access to a variety of diversity and inclusion initiatives and groups
Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual PD event
Support for volunteering and study leave
Free subscription to LinkedIn learning – with over 5000 courses and programmes at your fingertips
Options to join our outstanding global Mentorship programme
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