About the role

  • Senior Director driving the integration of QS’s B2B SaaS product platforms for global higher education. Leading product vision and organisational scaling to enhance enterprise customer engagement.

Responsibilities

  • Define, own and execute an integrated product strategy aligned to growth targets, customer needs, and market opportunities
  • Build and scale a high-performing product organisation of 15+ professionals
  • Drive product roadmap prioritisation grounded in customer insights, market analysis, and business impact
  • Partner closely with Engineering to deliver efficient product development and delivery processes
  • Work cross-functionally with Sales and Marketing to optimise go-to-market strategies and product positioning
  • Own customer discovery and validation processes to ensure product-market fit
  • Establish and monitor key product metrics including adoption, retention, and customer satisfaction
  • Drive product-led growth initiatives and optimise user onboarding and activation
  • Manage product portfolio decisions including sunset strategies and new initiative prioritisation
  • Present product strategy and performance to executive team and board of directors
  • Champion user experience design and ensure products meet accessibility and usability standards
  • Develop pricing strategies and work with Revenue teams on monetisation optimisation
  • P&L responsibility for the B2B SaaS product cluster

Requirements

  • Extensive experience and expertise in B2B product management, complemented by recent leadership experience driving teams, products, and impact
  • Proven track record of leading and building successful multi-location teams, fostering collaboration, innovation, and shared success across geographies
  • Proven track record of building and scaling SaaS products serving enterprise customers
  • Deep understanding of B2B sales cycles, buyer personas, and enterprise software evaluation processes
  • Experience leading product teams through high-growth phases and organisational scaling
  • Strong analytical skills with expertise in product analytics, A/B testing, and data-driven decision making
  • Technical depth to collaborate effectively with engineering teams on architecture and technical decisions
  • Excellent stakeholder management and executive communication skills
  • Experience with modern product development frameworks (Agile, Lean, Design Thinking)
  • Appropriate degree or appropriate equivalent professional credentials preferred
  • Experience of, or interest in, international higher education sector may be helpful

Benefits

  • Competitive base salary
  • Access to an annual bonus scheme (for qualifying roles only)
  • 25 days annual leave, plus bank holidays – increasing to 27 days after 5 years
  • Access to a Buy Holiday scheme allowing you to buy up to 5 additional holiday days per year
  • Enhanced maternity and paternity leave
  • Generous pension through Royal London
  • Comprehensive private medical insurance and wellness scheme through Vitality
  • Cycle to work scheme
  • A vibrant social environment and multicultural and multinational culture
  • Free subscription to the Calm App – the #1 app for sleep, meditation, and relaxation
  • A focus on welfare which is led by our global wellness team, with mental health first aiders globally
  • Access to a variety of diversity and inclusion initiatives and groups
  • Strong recognition and reward programs – including a peer-to-peer recognition platform, quarterly and annual QS Applaud Awards, Connect with your Career annual PD event
  • Support for volunteering and study leave
  • Free subscription to LinkedIn learning – with over 5000 courses and programmes at your fingertips
  • Options to join our outstanding global Mentorship programme

Job title

Senior Director, Product

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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