Director of Software Solutions creating sales strategies and enhancing software offerings at Border States. Leading teams, managing key relationships, and driving digital transformation efforts.
About the role
- Associate Director leading customer sales planning for Clorox's Litter Business Unit. Focused on developing customer growth strategies and ensuring executional excellence across channels.
Responsibilities
- Develop and evolve customer growth strategies that align with business objectives and customer priorities.
- Tailor national plans to the customer level, leveraging localized insights to maximize influence and impact.
- Lead annual business planning, including quota setting, customer trade rate management, and sufficiency assessment over an 18-month horizon.
- Drive the Connected Customer Planning (CCP) process to ensure strategic alignment across Sales, Marketing, Finance, and Supply Chain.
- Partner cross-functionally to ensure excellence in market execution and retailer engagement for new product launches and strategic initiatives.
- Lead trade and promotional optimization, applying Net Revenue Management (NRM) principles to ensure efficient investment and profitability.
- Track business performance, proactively identify risks and opportunities, and consult on customer inputs to the Integrated Business Planning (IBP) process.
- Represent the customer perspective on project teams to influence strategy, priorities, and resource allocation.
- Coach, develop, and empower team members to act as business owners.
- Manage staffing, capability building, and succession planning to strengthen organizational depth and engagement.
- Equip teams with tools, insights, and processes to drive growth, eliminate waste, and elevate executional discipline.
Requirements
- Experience and skill to switch between Category, Brand, and Customer facing audiences
- Ability to engage senior business leaders, build credibility quickly, accommodate multiple priorities and develop compelling stories
- Relevant retail solutions experience within the CPG industry
- Strong planning and project management skills
- Technical presentation skills with ability to adjust quickly under pressure
- Understanding of consumer/shopper behavior and market dynamics
- Knowledge of CPG industry and retail trends with understanding of Clorox and retailer-specific strategies.
Benefits
- robust health plans
- a market-leading 401(k) program with a company match
- flexible time off benefits (including half-day summer Fridays depending on location)
- inclusive fertility/adoption benefits
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