Hybrid Salesforce Analyst – Sales, Service and Automation

Posted 2 days ago

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About the role

  • Salesforce Operations Analyst at QMS Certification supporting Sales, Service, and Operations functionalities. Specializing in automation improvements, project support, and platform administration.

Responsibilities

  • Platform administration
  • Creation and improvement of automations (Flows)
  • Implementation and enhancement of Sales Engagement
  • Improvements to Service Cloud
  • Support for AI projects (Agentforce, document automation)
  • Collaboration with external consultants on more complex projects

Requirements

  • Required education: Bachelor's degree completed or in progress with expected completion by the first half of 2027 in: Information Systems; Computer Science; Computer Engineering; Software Engineering; Systems Analysis and Development
  • Required certification: Salesforce Administrator
  • Preferred certifications: Salesforce Platform App Builder; Platform Developer I; Sales Cloud Consultant; Service Cloud Consultant

Benefits

  • Work-from-home 3 days per week
  • Transportation allowance
  • Meal allowance
  • Health insurance
  • Life insurance
  • TotalPass

Job title

Salesforce Analyst – Sales, Service and Automation

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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