Salesforce Operations Analyst at QMS Certification supporting Sales, Service, and Operations functionalities. Specializing in automation improvements, project support, and platform administration.
Responsibilities
Platform administration
Creation and improvement of automations (Flows)
Implementation and enhancement of Sales Engagement
Improvements to Service Cloud
Support for AI projects (Agentforce, document automation)
Collaboration with external consultants on more complex projects
Requirements
Required education: Bachelor's degree completed or in progress with expected completion by the first half of 2027 in: Information Systems; Computer Science; Computer Engineering; Software Engineering; Systems Analysis and Development
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