Actuarial Manager providing strategic leadership in claims performance across insurance products. Focused on operational excellence, customer outcomes, and performance improvement in a hybrid role.
Responsibilities
Provide strategic leadership and shape the future of claims performance across CTP and Workers Compensation products
Lead the development of a comprehensive reporting suite covering operational, financial, customer, workforce, and regulatory metrics
Integrate actuarial performance measures into a multi-jurisdictional reporting framework
Conduct deep-dive portfolio analyses to inform strategic claims initiatives and identify emerging trends
Support predictive analytics and AI-driven tools to enhance case management and performance interventions
Build strong relationships across the People Risk business and external partners
Lead commercial negotiations and performance briefings with key stakeholders
Requirements
Proven experience in an actuarial role within personal injury insurance (CTP, Workers Compensation, etc.)
FIAA or equivalent actuarial qualification
Proficient in modern data infrastructure and reporting tools, including Power BI, cloud platforms (e.g., Databricks), advanced SQL for complex transformations, and Python/SSIS for automated reporting pipelines
Strong communication skills with the ability to translate complex analytics into actionable insights for diverse stakeholders
Demonstrated leadership in managing technical teams and solving complex actuarial and performance challenges
High attention to detail, and a proactive mindset with a focus on continuous improvement
Benefits
‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
Life Leave, supporting the life events we all experience, leaving your annual leave for rest
18 weeks’ gender-equal flexible leave for all new parents, including paid super
A range of discounts on insurance products, car hire, hotels, goods and services
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