Technical Support Associate providing advanced post - sales support for Ciena networking systems. Analyzing technical issues and collaborating with global teams for effective solutions.
About the role
- Senior Technical Analyst for PwC New Zealand's Data & AI team. Delivering end-to-end data and AI solutions while leading strategic engagements across industries.
Responsibilities
- Lead the design and delivery of Data & AI strategies aligned to client business objectives
- Architect and implement modern data platforms and analytics solutions (e.g. Microsoft Fabric, Databricks, Azure ecosystem)
- Drive end-to-end delivery of data, AI, and automation initiatives, including ownership of scope, budget, and team coordination (onshore/offshore)
- Design and uplift data governance frameworks, including policies, standards, and controls
- Define and prioritise AI and GenAI use cases, assessing value, feasibility, and implementation pathways
- Shape and implement target operating models for data and AI functions (people, process, technology, governance)
- Lead client workshops and stakeholder engagements, translating complex technical concepts into business-relevant insights
- Oversee data migration, integration, and transformation programmes across enterprise systems (e.g. SAP, Salesforce, Oracle)
- Contribute to business development and pre-sales, including RFP/RFI responses, solution architecture, and cost estimation
- Mentor and develop junior team members, supporting capability uplift across Data & AI
- Stay at the forefront of emerging technologies, particularly across AI, GenAI, automation, and advanced analytics
Requirements
- 5+ years’ experience in consulting, technology, or data-focused roles
- Proven experience delivering end-to-end data, AI, or automation solutions in complex enterprise environments
- Strong expertise in data platforms and cloud technologies (e.g. Azure, Microsoft Fabric, Databricks)
- Hands-on experience with data engineering, integration, and transformation workflows (e.g. pipelines, APIs, notebooks)
- Experience with AI/ML solutions, automation, or RPA tools (e.g. Python, Databricks, UiPath, BluePrism)
- Solid understanding of data strategy and governance frameworks
- Demonstrated ability to lead teams and manage stakeholders, including senior client engagement
- Strong problem-solving skills with the ability to structure and deliver complex initiatives
- Excellent communication skills, with the ability to translate technical concepts into business outcomes
- Desirable: Experience across industries such as public sector, healthcare, financial services, or logistics
- Exposure to GenAI use cases and implementations
- Experience with Power Platform, ServiceNow, SAP, or Salesforce ecosystems
- Involvement in pre-sales, business development, or solution architecture
Benefits
- Discretionary bonus opportunities
- Generous referral bonuses
- Retail discounts & deals
- $250 annual wellbeing allowance
- Life & income protection
- Sonder/EAP/Headspace
- 15 days’ paid sick leave
- Group-rate health insurance (eligibility applies)
- Flexible working
- Supportive coaching culture
- Two paid recognition days off provided each year during our annual summer shutdown period
- Purchase up to two extra weeks’ annual leave
- Paid parental leave for all parents with flexible options and financial planning support
- Inclusive networks
- Paid volunteering leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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