Support Analyst guiding users of SAP Ariba and other solutions in Spanish, English, and Portuguese. Creating materials to facilitate user adoption and resolving technical inquiries on demand.
About the role
- Support business development initiatives and client onboarding in the precious metals sector. Contribute to daily operations and engage with clients on trading and market insights.
Responsibilities
- Provide support on business development initiatives to expand precious metals business, including the addition of new products and services.
- Manage end‑to‑end client onboarding, serving as the primary point of contact and coordinating internally to resolve any blockers or issues.
- Engage with clients on pricing and market updates, supporting efforts to attract trading volume and strengthen client relationships.
- Develop and prepare compelling pitch decks and comprehensive documentation for external clients, partners, and internal leadership.
- Assist in executing daily operational tasks, including trade processing, inventory tracking, and customer inquiries.
- Support system testing and troubleshooting to ensure smooth functionality of operational tools and platforms.
- Proactively identify areas for improvement and suggest solutions to enhance efficiency and scalability.
Requirements
- Bachelor's degree holder
- Strong organizational skills and attention to detail.
- An entrepreneurial mindset with proven ability to take initiative and responsibility for tasks.
- A resourceful and adaptable approach, thriving in a startup environment with a passion for problem-solving.
- Possess a can-do attitude, eagerness to learn and take up new challenges.
- Ability to work independently and collaboratively in a small, fast-moving team.
- Excellent communication skills, both written and verbal.
Benefits
- Exciting journey in precious metals business
- Opportunity for growth and development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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