Hybrid Digital Operations Manager

Posted 4 hours ago

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About the role

  • Digital Operations Manager optimizing operational efficiency and effectiveness at PwC. Leading delivery teams and assisting clients in complex operations and planning decision-making.

Responsibilities

  • Decision Framing: Structure complex operational, logistics, and planning challenges as decision problems under uncertainty
  • Frame trade‑offs across capacity, inventory, risk, service levels, and timing
  • Apply appropriate analytical rigor based on decision criticality, data quality, and time constraints
  • Applied Modelling: Apply quantitative techniques including: Supply chain network design and optimization, Inventory planning under uncertainty, Capacity, throughput, and flow analysis, Scenario and probabilistic analysis using simulation
  • Validate models through sensitivity analysis, back‑testing, and stress testing
  • Translate analytical outputs into operations recommendations and decision-ready insights
  • Technology & Tools: Embed analytics into scalable, auditable decision‑support solutions
  • Work with technical teams to shape data flows, reporting logics, solution requirements, and system integration points
  • Review and guide analytics code and pipelines
  • Team & Client Leadership: Lead and coach small teams, oversee work quality, and resolve delivery issues
  • Engage directly with client stakeholders to align insights and solution design to decision needs

Requirements

  • Degree in operations, industrial/systems engineering, computer science, or a closely related quantitative field
  • Minimum 5 years of experience in a relevant field
  • Experience applying quantitative analysis and/or digital solutioning approaches to supply chain, operations, or complex planning problems in defense, manufacturing, or other asset‑intensive industries
  • Demonstrated ability to bridge operational context and analytics
  • Prior experience managing small teams and contributing to client‑facing engagements
  • Familiarity of enterprise platforms, system integration concepts, data architecture, and digital workflow enablement is an asset

Benefits

  • Competitive compensation and adherence to pay transparency legislation
  • Opportunities to participate in variable incentive pay programs
  • Comprehensive total rewards package

Job title

Digital Operations Manager

Job type

Experience level

Mid levelSenior

Salary

CA$112,400 - CA$162,400 per year

Degree requirement

Bachelor's Degree

Location requirements

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